Title: Employee Relations Manager State Role Title: Human Resource Analyst III / 19093 Hiring Range: Commensurate with experience up to $120,000 Pay Band: 6 Agency: Virginia Employment Commission Location: VEC CENTRAL OFFICE Agency Website: Recruitment Type: General Public - G Job Duties This position works as part of a Shared Services Team serving both the Virginia Employment Commission and Virginia Works. Manages Employee Relations (ER) Unit activities in a shared services environment; serves multiple agencies as the SME and liaison on ER, Equal Opportunity (EO) and Equal Employment Opportunity (EEO), employment law, mediation, and conflict resolution activities; handles administrative duties and supervises staff; drafts and implements policies/procedures; conducts training; and serves as a member of the HRMS senior team. Manages and coordinates progressive discipline, grievance procedure process, mediation, workplace investigations, ADA accommodations, and discrimination complaints. Provides technical assistance and guidance; consults with managers, supervisors, employees, and external parties to impart information and effectively resolve issues; and renders advice on complex, sensitive or unprecedented human resource policies and procedural issues. Conducts investigations related to complaints from or about employees and customers; represents shared services agencies in court, mediation, and/or grievance proceedings; and makes legally defensible recommendations to the HR Director and Commissioner(s). Responds to inquiries received from various entities (e.g., EEOC, DHRM, DOL, and CRC), handles complaints from employees or customers who have participated in shared services programs, activities or services; and handles complaints related to Civility in the Workplace and Workplace Violence. Manages the disciplinary process, grievance procedure and mediation programs. Reviews/approves requests for reasonable accommodation (RA); tracks and maintains documentation; and works with various parties to ensure RAs are provided. Minimum Qualifications Extensive knowledge of HR principles/practices; ER/EEO/EO programs/policies/procedures (disciplinary actions/due process/ mediation/grievance/investigations); and related requirements (ADA/ADEA/Civil Rights Act of 1964 and amendments). Strong facilitation, negotiation, leadership, oral/written communication, and computer (e.g., MS Office Suite) skills. Demonstrated ability to administer related ER/EEO/EO programs; provide technical assistance and respond to inquiries; conduct investigations, document findings and recommend solutions, and serve as representative in court, medication, and/or grievance proceedings; interpret and apply laws, policies and procedures; ensure compliance and actions are legally defensible; develop and implement policies and procedures; and manage programs and staff. Valid driver's license as overnight travel may be required occasionally to meet with various parties. Additional Considerations Experience, education, and/or training in human resources, employee relations, employment law, conflict resolution. Progressively responsible experience managing ER, EEO, and/or EO functions. Experience managing and/or coordinating an employee relations program. Experience working with the Commonwealth's Grievance Process and Mediation program. Human Resource related certification (e.g., Mediator, SHRM, and/or HRCI). Special Instructions You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position. Diversity and inclusivity are at the heart of what we do in Virginia, and the VEC is committed to upholding these values in our employment opportunities across the Commonwealth to people from all backgrounds, including all races, ethnicities, genders, and abilities. The Virginia Employment Commission Is an Equal Opportunity Employer/Program, and a Virginia Values Veterans (V3) certified employer. AmeriCorps, Peace Corps, and other national service alumni are encouraged to apply. The selected candidate must successfully pass a comprehensive background check including an FBI fingerprint background investigation. Applications for this position must be submitted electronically through this website. Mailed, emailed, faxed, or hand delivered applications and résumés will not be accepted. Applications are not accepted after the recruitment closing date. Please carefully review the details of this recruitment including the location of the position and the posted salary before applying. VEC does not provide relocation assistance, and no salary will be offered outside of the posted salary range / flat rate. Consideration for an interview is based solely on the information within the application (and/or resume). You must ensure your application/resume includes the scope of your experience, knowledge, skills, and abilities as it relates to the position you are applying for. Information not stated will not be assumed. This website will provide a confirmation of receipt when the application is submitted for consideration. For the status of your application and this position, please refer to your Jobs.Virginia.Gov account. We do not provide application status updates via email or telephone. Auxiliary Aids and Services are available upon request to individuals with disabilities. Applicants needing accommodations should contact the Human Resource office for additional information. The VEC does not provide sponsorship; therefore, applicants must be a citizen or national of the U.S., a Lawful Permanent Resident, or an alien authorized to work in the US. NOTICE: VEC will record information from each new employee's Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization. Contact Information Name: Human Resources / Recruitment Phone: For the most up-to-date status of your application, please refer to your Jobs.Virginia.Gov account. We do not provide application status updates via phone. Email: Careers@vec.virginia.gov for recruitment related questions. Emailed applications, resumes, or cover letters will not be accepted. For the most up-to-date status of your application, please refer to your Jobs.Virginia.Gov account. In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019. Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.