The Client Account Manager will play a multi-faceted role across a broad range of policy issues. The role incorporates substantive research, writing, and client service, as well as administrative support to the team. The ideal individual for this role will have 2-5 years of experience as a Legislative Assistant or Legislative Coordinator with exceptionally strong writing, interpersonal, critical thinking, and research skills, along with administrative experience. The ideal candidate will also be creative, collaborative, and passionate about public policy, with exceptional political judgment and critical thinking skills.

Client Management

• Provide comprehensive support for client needs, including interface with clients and policymakers/staff, providing proactive summaries on relevant legislative/regulatory activity, drafting advocacy and background materials, looking for unique strategy options for client engagement, synthesizing research, providing policy analysis, and setting up conference calls, responding to emails.
• Manage client intake forms, partner with billing team to follow process and ensure that client billing/outreach is handled timely. Serve as key point person to clients.
• Work to ensure that all action items are followed through on, including following up with relevant internal or external stakeholders as needed.

Legislative Tracking

• Use news and legislative tracking system to provide timely updates on any legislative initiatives having a direct impact on assigned clients or on the broader landscape (e.g. tax increases, appointments, election outcomes, regulatory action, media, press releases/conferences).
• Analyze, synthesize, and distribute news and developments of interest to clients, track congressional calendar, relevant committee activity and meetings, and report out overview to account lead as well as tailored updates for clients on relevant issues.

Compliance

• Track, summarize & compile all major initiatives and actions done on behalf of the client for monthly and end of year reporting purposes.
• Track lobbying activity and ensure it is properly reported.

Communications/Marketing

• Support marketing and events. Draft press releases, presentations, event materials, etc.
• Contribute strategies and ideas to elevate Platinum brand.

Administrative

• Assist president with expense reporting and travel arrangements as needed.

• Minimum 2 years of experience as a Legislative Assistant or Legislative Coordinator
• Bachelor’s degree with significant coursework in political science, communications, business, or related disciplines
• Experience in an administrative role is helpful
• Excellent verbal and writing skills as well as interpersonal and communications skills are critical
• Intermediate to advanced skills in Microsoft Office, including Outlook, Excel, Word, and PowerPoint
• Network of contacts with key legislative and regulatory staff, policymakers and other members of public office

Key skills/knowledge required:

• Solid understanding of the governmental process
• Leadership skills
• Communication skills
• Excellent written and presentation skills
• Ability to build and maintain a strong network
• Strong research and analytical skills
• Self-motivated and able to work independently
• Creativity and passion