Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Exempt Schedule Details: Monday through Friday Scheduled Hours: 08:00-16:00 Shift: 1 - Day Shift, 8 Hours (United States of America) Hours: 40 Cost Center: 10010 - 1242 Newborn Nursery ICU This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. I. Major Responsibilities: 1. Assist Nurse Manager and the Clinical Quality Informatics Project Manager in development of protocol-specific tools to aid in study documentation and quality metrics. 2. Performs concurrent and retrospective medical record review to meet requirements for abstraction put forth by Vermont Oxford Network (VON) and other regulatory requirements. 3. Relays information to clinicians or improvement teams based on data collection/abstraction in order to improve performance. 4. Maintain patient and/or study subject confidentiality. 5. Conduct patient telephone follow up. 6. Track patient enrollment and/or eligibility and completion of abstraction. 7. Communicate with study center for data management and administrative work. 8. Assists in quality improvement initiatives. 9. Assess eligibility of research subjects in accordance with the approved protocol and all applicable regulations including HIPAA. 10. Obtain patient consent and Human Subject Committee approvals for minimal-risk studies as delegated by IRB-approved protocol. 11. Collect, record, evaluate, update, and store/transport pertinent data and samples in relation to protocol. 12. Interprets study results and discusses these interpretations with the principal investigator, formulating tentative hypotheses for unexpected results, and suggests changes in the scientific approach, if indicated. 13. Collaborates with other research assistants as necessary. 14. Prepares and presents data for research meetings. 15. Summarize research findings and prepare presentations. 16. Perform literature searches. 17. Schedule patient tests and/or interviews. 18. Stock, inventory, store, and order samples/supplies as needed to maintain appropriate operations. Standard Staffing Level Responsibilities: 1. Complies with established departmental policies, procedures and objectives. 2. Attends variety of meetings, conferences, seminars as required or directed. 3. Demonstrates use of Quality Improvement in daily operations. 4. Complies with all health and safety regulations and requirements. 5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors. 6. Maintains, regular, reliable, and predictable attendance. 7. Performs other similar and related duties as required or directed. All responsibilities are essential job functions. II. Position Qualifications: License/Certification/Education: Required: 1. Bachelor's degree in a scientific, health care, or related field Experience/Skills: Required: 1. Previous experience with medical records clinical abstraction 2. Experience in using computer-based tools (Word, Excel, Access, Outlook, PowerPoint, etc.) including spreadsheet and database software 3. Excellent oral and written communication skills 4. Excellent organizational skills with proven ability to meet established internal and external deadlines. 5. Ability to work independently. 6. Must be able to exercise sound clinical judgement in the interpretation and documentation of medical and nursing care. 7. Ability to work with all levels of the organization and to actively participate on improvement teams. Preferred: 1. Understanding of maternal/newborn health terminology. 2. Previous clinical research experience, including undergraduate work. Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements. Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents. III. Physical Demands and Environmental Conditions: Work is considered sedentary. Position requires work indoors in a normal lab/office environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.