Job Summary: Responsible for collaborating in the development and implementation of strategies to enhance Kaiser Permanente membership amongst union-represented employee populations. Serves as a liaison between labor unions and Kaiser Permanente. Evaluates and shares feedback and general needs related to health care coverage for represented populations. Collaborates with Sales and Account Management leadership, Office of Labor Management Partnership (LMP), Kaiser Permanente's LMP unions, individual Account Managers and cross-functional Kaiser Permanente teams to develop and execute account management strategies and tactics from a labor perspective to achieve business line goals. Essential Responsibilities: * Works with account teams to prioritize and develop plans and strategies as they apply to union representation in those accounts. * Establish and maintain relationships with union leaders in the geographic area to understand the needs and interests of unions at a regional and local level and facilitates communication between unions and Kaiser Permanente. * Provides guidance to account teams on information and communication to union leaders and represented populations regarding health care. * Stays current on the labor environment, industry and competitor trends, and applies knowledge of marketplace to account planning processes. * Coordinates and maintains positive relationships with key decision makers and stakeholders in the labor community. * Collaborates across Kaiser Permanente business lines to develop effective strategies that increase membership and communicates these best practices. * Articulates the view and perspective of our union influencers/customers on committees and work groups, makes presentations to internal audiences about labor trends, and represents KP externally, including working with labor, community groups or industry organizations. * Ensures that account data regarding union representation is current, accurate and complete on internal computer systems.