This role is responsible for the end-to-end management of issues for Wealth Controls COO, including project managing, monitoring, tracking and actionable reporting of issues. This role will ultimately report to the Head of Wealth Issues and Review Management Capabilities. Responsibilities: * Drive proactive and timely identification, management, and oversight of issues across Citi Global Wealth in line with firm requirements. This will include identifying thematic root causes underlying issues and facilitating the effective remediation of control gaps. * Responsible for the end-to-end management of issues from initiation, remediation and validation for assigned issues relating to Wealth product, cluster or client segment. * Partner with Issue Owners to strengthen issue remediation including ensuring all issues are clearly articulated, appropriately documented with root causes identified and corresponding corrective action plans. * Partner with Wealth Control leads, Issue Owners, and Business Management to track timely completion of remediation including identify any issues at risk and defining appropriate path to remediation. * Perform pre-validation testing of assigned issues, including appropriately assessing completion of the actions including design and operating effectiveness assessment of controls prior for submission to validation * Development of strong relationships with key stakeholders and Proactive engagement with control functions to ensure understanding of the Wealth governance program. * Focus on continuous control improvements across all areas to ensure continued improvement of the control framework in an efficient, cost effective, streamlined, and value-add manner. Qualifications: * A good track record of experience in the areas of in-business controls, controls design, controls testing, internal audit, operational risk management. * Advanced skills in MS Excel and MS PowerPoint and MS SharePoint. * Ability to set priorities and manage multiple projects simultaneously in a fast paced, highly matrix, dynamic environment * Self-motivated, highly adaptive, and able to work well under high stress * Excellent written and oral communication skills with demonstrated ability to clearly articulate issues * Effective negotiation skills, a proactive and 'no surprises' approach in communicating issues and strength in sustaining independent views * Strong interpersonal skills for interfacing with all levels of internal and external audit; and management. * Bachelor's/ University degree or equivalent experience. * ----------------------------------------------------- Job Family Group: Risk Management * ----------------------------------------------------- Job Family: Business Risk & Control * ----------------------------------------------------- Time Type: * ----------------------------------------------------- Primary Location: Jersey City New Jersey United States * ----------------------------------------------------- Primary Location Full Time Salary Range: $109,120.00 - $163,680.00 In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. * ----------------------------------------------------- Anticipated Posting Close Date: Jul 23, 2024 * ----------------------------------------------------- Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View the "EEO is the Law" poster. View the EEO is the Law Supplement. View the EEO Policy Statement. View the Pay Transparency Posting