About City University of Seattle: City University of Seattle (CityU) is a distinguished and comprehensive private nonprofit university and an affiliate of the National University. We serve students regionally, nationally, and globally, reaching across borders to impart knowledge and empower individuals. With a focus on adult learners and online students, we provide flexible, accessible programs tailored to meet the needs of the modern learner. Offering over 60 academic degree programs, we are committed to expanding our student's knowledge, skills, and possibilities. Our mission is deeply rooted in the belief that education can improve lives. We invite you to join us in our commitment to fostering community, promoting diversity, and providing an environment where every student can thrive and achieve their educational goals. Job Description: Job Summary: The International Student Advisor provides comprehensive admissions, academic, and immigration advising to international students. This role is responsible for providing excellent customer service while recruiting, advising, and enrolling international students in assigned programs. Essential Duties and Responsibilities: * Meet with prospective students and provide admissions advising using an organized interview procedure. * Respond to student inquiries and leads in a timely and professional manner. * Use ERP system to record all lead interactions, as well as to manage and message leads. * Participate in specialized and program-specific admissions/interviewing processes. * Assist new international students with application and registration processes, including registration and payment, following university policies and procedures for all new student paperwork processing. * Maintain files on all international students to ensure compliance with US immigration regulations. * Remain up-to-date on US immigration regulations related to F-1 visas and other non-immigrant visa categories. * Assist in conducting international student orientations and workshops. * Advise and counsel international students towards the successful completion of their established academic objectives. * Counsel international students on academic, immigration, cultural, and social issues. * Proactively contact students to learn their concerns and needs. * Act as a liaison for international students to other departments to resolve student issues. * Report student concerns to appropriate university departments or personnel. * Follow-up with students that have not re-registered. * Maintain relationships with specialized markets as assigned. * Participate in external activities and events as assigned. Represent City University of Seattle at community events and local civic organizations as assigned. * Participate in trainings, seminars, conferences, etc. as assigned. * Initiate and cultivate contacts with students, colleagues, organizations, and regulatory agencies. * Participate in the development and implementation of strategies and policies regarding international student advising. Requirements: Minimum Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. * Master's degree, or equivalent combination of education and work experience. * Knowledge of US immigration regulations related to F-1 and other non-immigrant visa categories required. * Work experience in international education preferred. * Experience living/studying abroad preferred. * Second language proficiency preferred. * Must demonstrate a high level of customer service, attention to detail, organization, problem-solving skills, and follow-through ability. * Ability to maintain discretion and confidentiality. * Ability to perform job duties with minimal supervision, effectively prioritize work, multi-task, and adjust to changing workloads and deadlines. * Ability to read and interpret documents such as operating instructions and procedure manuals. * Ability to write routine reports and correspondence. * Ability to communicate effectively with students, staff, faculty, and the public. * Ability to speak effectively before groups. * Demonstrated experience working with people of diverse racial, ethnic, and socioeconomic backgrounds. * Proficiency with MS Office products; experience with PeopleSoft ERP preferred. Additional Information: Physical Demands: The physical demands described here represent those that an employee must meet to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. * While performing the duties of this job, the employee is frequently required to sit, talk, hear, and perform repetitive motions of the hands or wrists. * The employee is occasionally required to stand, walk, grasp or handle, stoop or bend, and reach. * The employee must occasionally push, pull, lift, or carry up to 20 pounds. Working Conditions: The working conditions described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. * Work is generally performed indoors in a typical office setting. Salary information: $26-29/hour Benefits information: We offer a comprehensive benefits package, including paid holidays and paid time off, medical, dental, and vision insurance, health savings accounts (HSA/FSA), many types of voluntary insurance, retirement benefits with employer matching, tuition benefits, and other workplace perks such as flexible work schedules, an anniversary rewards program, an employee recognition program, etc. Application Instructions: CityU of Seattle only accepts application materials through this online application process. Please submit a complete application to be considered for this position. A complete application includes: * Completed Electronic Application Form * Current Resume * Cover Letter Once you have created a profile, please remember to record your password. Responses will be sent to your Interview Exchange account if you use the 'Help Desk' feature. A hiring manager will contact candidates whose qualifications and experience most align with our current needs. Once the position is filled, you will see a status update in your account profile. If you encounter technical problems while applying for a position, please use the 'Help Desk' feature in your Interview Exchange account to submit the issue to technical support. For non-technical issues or questions, please email employment@cityu.edu. City University of Seattle is an equal opportunity employer and is continuously working to build a diverse faculty and staff. City University strongly encourages inquiries from all qualified individuals interested in becoming part of the CityU team, including women, Aboriginal peoples, persons with disabilities, and members of visible minorities.