About this role: Wells Fargo is seeking two Technology Business Services Associate Managers to lead a team of testing and support employees in Personal Lending and Retail Services (which is a part of the Consumer Lending area). In this role, you will: * Lead a systems Quality Assurance team supporting business and technology groups. * Make daily supervisory decisions and resolve issues related to team supervision, work allocation and daily operations. * Leverage interpretation of policies and procedures to ensure compliance and risk management requirements are met for supported areas. * Collaborate and consult with technology industry leaders, analysts, and regulators. * Make day-to-day supervisory decisions and resolve issues related to allocation of people and financial resources to ensure commitments are met and align with strategic objectives under direction of Technology Business Services * Partner with engineering team, business consultants, and systems architects to lead a team focused on test execution. * Partner with experienced engineers to assist in test strategy development and execution. * Provide specific technical guidance on defects to developers. * Manage, Coach, and Develop a team within the department. * Work with other departments or areas on specific approaches to software testing and development. * Collaborate and consult with technology industry leaders, analysts, and regulators. * Identify opportunities for process improvement and risk control development in less complex functions and develop focused action plans to meet organizational goals. * Mentor and guide talent development of direct reports and assist in hiring talent. Required Qualifications: * 2+ years of Technology Business Services experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education * 1+ years of Leadership experience Desired Qualifications: * 2 + years of experience with automation and testing tools * Experience with ALM * 1 + year of Agile experience * 2 + years of risk management experience * 1 + years of advance Microsoft office experience * 2 + years of experience with automation * Demonstrated ability to manage effectively in a matrixed organization. * Excellent verbal, written, and interpersonal communication skills. * Expert knowledge and understanding of various types and levels of testing (e.g., unit, integration, and system testing) * Ability to partner and collaborate with internal and external partners to develop and support effective testing strategies in a highly matrix environment. * Strategic testing experience with ability to conduct root cause analysis, create problem statements, and implement go forward approaches using creative problem solving in an ambiguous and dynamic environment. * Ability to prepare presentations, management reporting, and statistical analysis around testing. * Strong sense of ownership and decision-making skills; routinely goes above and beyond. * Strong analytical skills with high attention to detail and accuracy * Operates independently with minimal supervision, and effectively manages work requests to meet performance expectations. * Ability to handle confidential material in a professional manner. * Ability to articulate complex concepts in a clear manner. * Ability to prioritize tasks, achieve goals, and work under pressure in a dynamic and complex environment. * Ability to navigate through ambiguity and maintain momentum driving for results and clarity in uncertain situations. * Proven experience building partnerships, collaborating, and influencing key stakeholders. * Ability to execute in a fast paced, high demand, environment while balancing multiple priorities. * Ability to translate and summarize complex data into understandable, actionable information and recommendation. Job Expectations: * Hybrid work schedule * Relocation assistance is not available. * No visa sponsorship available Posting End Date: 28 Jul 2024 * Job posting may come down early due to volume of applicants. We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.