PENN Entertainment, Inc.
Dual-Rate Dealer Entertainer - Swing Shift OnlyPosted
16 weeks 3 days ago
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Job Description
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WE'RE CHANGING ENTERTAINMENT. COME JOIN US.
Don't just work. Work Happy.
A career in gaming? At L'Auberge Lake Charles, we think you'll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.
An individual could be successful if they possess the following.
WE LOVE OUR WORK.
This position is a dual-rate opportunity. You will be expected to work shifts as a regular dealer along with your dealer entertainer shifts.
* Provides superior customer service, positively affects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
* Provide prompt, accurate, and courteous service to players, utilizing the highest degree of technical skill in dealing blackjack while adhering to established standard policies and procedures.
* As called upon, explains aspects of various games, such as Blackjack, Craps, Poker, Let-It-Ride, Roulette, Baccarat, and Pai-Gow Poker, to gaming patrons.
* Processes all cash and maintains proper handling and accounting for assigned property items.
* Maintains familiarity with other gaming and entertainment/service activities for Pinnacle Entertainment, Inc.'s patrons, to provide information and correct answers to questions.
* Maintains an intimate and sound understanding of all standards, policies, and procedures, including general policies and procedures of the Table Games Department.
* Provide an atmosphere of entertainment, fun, and glamour.
* Consistently deliver positive, confident, and professional guest service in all interactions on and off the casino floor.
* Responsible for following all policies and procedures of the specific games being dealt.
* Create and maintain a work environment that is safe and professional.
* Uphold a professional appearance including but not limited to personal grooming and dress.
BRING US YOUR BEST.
* This is a high customer contact position and requires the ability to communicate effectively with the customer at all times.
* This position spends the majority of the shift on the casino floor, and is subject to varying levels of crowds, noise, and smoke, the severity of which depends upon customer volume.
* Requires finger dexterity to be able to shuffle and deal cards.
* Must be able to see and read to be able to identify cards and pay and collect bets.
* Must have 100% hearing ability to react to customer bets and supervisors' gaming decisions.
* Must be able to bend, reach, and twist to collect bets, deal cards, etc.
* Must be able to stand for long periods.
* Must be able to provide adequate game protection at all times.
Demonstrated proficiency in dealing blackjack or any of the required games, acquired through training or experience.
Must be able to perform basic mathematical functions.
These skills and abilities are typically acquired through standard dealer training and two months of on-the-job training.
STAY IN THE GAME. FOLLOW US.
We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and theScore Bet Sportsbook and Casino.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
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