Our client is looking for a Desktop Support Specialist to assist with transitioning employees from an onsite, office setting to a remote environment. This includes analyzing, researching and resolving hardware and software issues and documenting current processes and troubleshooting steps while working to create efficiencies. Apply today to be considered! Responsibilities: * Perform equipment inventory checkout * Tear down desk equipment * Complete tier 1 desktop support work (replacing hardware/installation of software) * Provide mobile device support * Perform Thin Client imaging Requirements: * 1-2 years of IT Service Desk experience * Working knowledge of Windows operating systems * Knowledge of mobile operating systems (IOS, Android and Windows) * Working knowledge of Active Directory * Basic knowledge of server and printing technologies * Working knowledge of VMWare * Working knowledge of McAfee Endpoint * Excellent communication, time management and customer service skills Work Model: * On-Site Interested and qualified candidates can contact Sarah Craveiro at (515) 225-7000 or email scraveiro@thepalmergroup.com. Palmer Group offers our valued temporary and contract employees Health, Dental, and Vision insurance on the 1st of the month after 60 days of employment. These plans are fully compliant with the Affordable Care Act standards. Click here for a complete list of Palmer Group's benefits, or contact your Palmer Group representative to learn more.