Business Systems Analyst Overview Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity Brookdale is looking for a Business Systems Analyst (BSA) that is ready to make a positive and meaningful impact for our associates and residents. This candidate will be part of the Sales and Marketing Applications. You will engage with other teams for requirements gathering and communication. From the IT side, you will need to be able to communicate these findings to developers, help test/validate, and deliver to the sales and marketing groups. Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to: * Tuition Reimbursement * Pet Insurance * Adoption Reimbursement Benefits * Variety of Associate Discounts Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. Responsibilities Responsible for the execution of business application development projects and the subsequent support of those applications. Provides input and participates in the planning and execution of these activities. * Tests applications within Brookdale's system/regression test environment, develops test cases, tests data, and ensures testing requirements are met and documented. * Documents and communicates testing results. Tracks and verifies any required corrections and ensures completion. * Develops and modifies application ad-hoc and standard reports using SQL, or other tools. * Serves as a primary resource for application support issues. Troubleshoots and resolves problems, and properly documents issues and resolutions. Identifies existing and/or potential project and system issues, and formulates systematic solutions to meet business requirements. * Performs analysis related to both new and existing applications. Completes analysis with business users, as required, ensuring support of their business objectives. * Works with business personnel on process analysis, as appropriate. Applies input in the creation of new processes. * Assesses, recommends, and implements re-engineering processes, where appropriate. * Assists project team members, as appropriate. * Supports project planning through estimation of appropriate tasks. * Performs project responsibilities for appropriate size projects, utilizing appropriate project management techniques and methodologies. * Trains coworkers and users on applications to ensure proper understanding and support. * Performs systems development life cycle (SDLC) tasks, as required, to support project objectives. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor. Qualifications Education and Experience Bachelor's Degree in Computer Science, Information Systems, Business or other related field required. Minimum of two years experience in IT or business. Previous programming experience using standard development tools and languages with proficiency in applicable technical platform is preferred. Minimum two years experience in the design and development of complex business applications and solutions, in the business systems analyst role. Minimum two years experience in writing SQL queries in Oracle and/or SQL Server database environments. Minimum two years experience with writing test plans, preparing test data, and defect management; or equivalent combination of education and experience. Certifications, Licenses, and Other Special Requirements None Management/Decision Making Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally. Provides basic mentoring and leadership to new members of the team. Knowledge and Skills Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has a working knowledge of the organization. Proficient with tools and techniques to assist with problem resolution. Understands basics of writing SQL, for the appropriate platform, and can create database objects and understands their uses. Proficient with Word, Excel, PowerPoint and Visio. Experience with testing tool sets. Physical Demands and Working Conditions * Standing * Walking * Sitting * Use hands and fingers to handle or feel * Reach with hands and arms * Stoop, kneel, crouch crawl * Talk or hear * Ability to lift: up to 25 pounds * Vision * Requires interaction with co-workers, residents or vendors * Occasional weekend, evening or night work if needed to ensure shift coverage * On-Call on an as needed basis Brookdale is an equal opportunity employer and a drug-free workplace.