POSITION SUMMARY: The Leasing Agent is responsible for generating and following up on sales leads, conducting tours of the property/specific units, qualifying prospective residents, closing the sale. Additionally, the leasing agent participates in resident contract renewals and retention programs. MAJOR DUTIES: PRIMARY RESPONSIBILITIES * Ensure that model apartment units are ready and available for show/tour on a daily basis. * Generate and follow-up on sales leads, conduct tours of the property/specific units and obtain prospect information. * Participate in inside/outside sales activities (open houses, promotions, etc.) to generate leads * Achieve monthly targeted goal percentages for qualified new leases following established terms and procedures; must reach a closing ratio of at least 30% * Complete required leasing contracts and collect first rent payment * Provide great customer service to residents with particular attention on curb appeal, move-in experience, friendliness & responsiveness in properly addressing resident concerns * Develop and maintain an on-going resident retention program and play an active role in the renewal process; meet renewal quotas * Maintain updated knowledge on current market conditions, rental rates, sizes, locations, floor plans and all amenities of the property and the ability to train others * Efficient and timely processing of all administrative forms, reports, resident and property files SECONDARY RESPONSIBILITIES * Responsible for reporting unusual circumstances regarding the property or residents * Properly field/address all inquiries made to the office (prospects, residents, vendors, etc.) SUPERVISORY RESPONSIBILITIES: * No supervisory responsibilities. QUALIFICATIONS: * Associates (2 yr) Degree in business, sales, marketing or real estate OR 2-4 years of experience as a leasing consultant or similar job function in the property management or real estate industry in lieu of a degree * Proficient with Microsoft Office (Outlook, Word and Excel) and ability to learn various other software. Knowledge of Yardi Voyager or other property management software highly desirable * Ability to read and interpret documents such as lease agreements, safety rules and other related documents * Mathematical proficiency to calculate discounts, interest, commissions, percentages, etc. * Working knowledge and compliance with of Fair Housing laws and regulations. * Outstanding sales presentation skills, both face-to-face and via telephone with solid closing skills. * Strong organizational and time management skills with a high attention to detail is essential. * Outstanding interpersonal and communication skills to successfully interact with multiple constituencies and diverse groups of people. * Demonstrate independent, mature judgment; conveys a professional image and attitude. * Ability to effectively manage moderate to high levels of stress. * Ability to work a flexible schedule that includes evenings, weekends, and some holidays. * Ability to work extended hours if needed PHYSICAL REQUIREMENTS: * The physical requirements of this position are related to a standard office environment. Must be able to utilize a phone, computer and screen, and other office equipment. While performing the duties of the job, the employee is required to hear, talk, reach, stoop, or kneel, and sit; Must be able to walk for extended periods of time under various weather conditions to tour the property. Must be able to occasionally lift up to 25 pounds. * #PPC