Position Description Receives and transmits radio communications. Dispatches personnel and equipment. Responds to requests and provides assistance as needed. Operates computerized telecommunication equipment at the communications control room. Monitors communications systems and transmits messages. Assists public by responding to emergency calls, provides first-aid directions and other emergency assistance. Routes and logs all telephone calls. Disseminates information to deputies, law enforcement agencies, fire, and emergency personnel. Other duties as assigned Minimum Qualifications * High school diploma or GED. * Ability to type 35 wpm. * Ability to become LEADS Certified. * Ability to pass pre-employment exam. Additional Requirements * 6 months training or experience in typing, preferred. * 6 months training or experience in computer operations, preferred. * 3 months training or experience in customer service, preferred. * 1 month training or experience in operation of telecommunication & two-way radio equipment, preferred. * Ability to calculate fractions, percentages & decimals. Knowledge, Skills and Abilities Knowledge of rules and guidelines pertaining to Law Enforcement Automated Data Systems operations, federal communications commission rules & regulations, and office rules and regulations. Knowledge of safety practices, public relations, human relations, and interviewing. Ability to handle sensitive telephone, radio & terminal inquiries. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to express oneself orally and speak distinctively over radio and telephone. Ability to record and maintain accurate records. Ability to think and act promptly in emergencies. Ability to recognize unusual and threatening conditions & take appropriate action. Skill in operations of LEADS computer system. Skill in operation of teletype communication & two-way radio equipment. Skill in operation of office equipment and word-processing. Unusual Working Conditions Ability to walk, stand, or sit for extended or intermittent periods of time. Exposure to various types of emergency situations involving public calls for help and assistance. Sheriff's Office Core Competencies * Commitment to Organizational Culture: Works with intention to support and promote organizational culture, transforms operational philosophy into action. Emphasizes service, collaboration, and integrity. * Emotional Intelligence: Self-awareness, expressiveness, empathy, authenticity, sympathy, emotional connection with others to create trust. * Integrity and Credibility: Walks the talk, knows what's right and does it. Effectively applies values and principles in specific situations. Encourages others to behave with integrity. * Teamwork and Cooperation: Crossing boundaries, coordinating groups, makes effective use of all available talent, focused on serving the public together. Franklin County Sheriff's Office offers eligible full-time employees a comprehensive benefits package that includes: * Health Insurance * Dental and Vision Insurance * Supplemental Life Insurance The following are provided to eligible full-time employees at no cost: * EAP (no cost) * Life Insurance of $50,000 More information regarding Franklin County employee benefits offered, can be available upon request or by visiting our website: Click Here. 01 Do you have a High School Diploma or GED? * Yes * No 02 Are you willing to submit to a computer voice stress analysis examination? * Yes * No 03 Would you accept this position with the rate of pay being $27.94 per hour? * Yes * No 04 Are you willing to work 2nd Shift (3:00 pm until 11:00 pm)? * Yes * No 05 Are you willing to work 3rd Shift (11:00 pm until 7:00 am)? * Yes * No 06 This position requires working holidays and every weekend. Are you willing to fulfill this requirement? * Yes * No 07 What is your typing speed/words per minutes? 08 Have you ever been fired from a job(s) or asked to resign or left employment voluntarily in Lieu of being fired from any job (s)? * Yes * No 09 Have you been disciplined for attendance or tardiness related problems in the past five years? If so, explain. 10 Have you been formally disciplined by a previous or current employer (coaching, oral, written, suspensions, etc.)? If so, explain. 11 I understand I am responsible for maintaining the accuracy of my contact information, including my street address, my email address, and my contact telephone numbers. My failure to maintain accurate contact information may result in my not receiving information regarding this job announcement and/or may result in my not being further considered for this employment opportunity. To update this information, visit www.governmentjobs.com, click on the "career seekers" link, and then follow the prompts. * Yes, I understand and agree * No, I do not agree 12 The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. Please note that as part of the screening process, your responses will be reviewed in conjunction with your general application materials. By completing this supplemental questionnaire you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal. "See resume" is not an acceptable answer to the questions. * Yes, I understand and agree * No, I do not agree Required Question