We are excited to offer an opportunity for a skilled Azure Support Engineer to join our dynamic team. The successful candidate will play a crucial role in maintaining and enhancing our technology infrastructure to support our operations effectively. This position requires a proactive individual who is committed to delivering high-quality solutions and can adapt quickly in a fast-paced environment. This position offers remote setup with the flexibility to work from any location in Georgia, whether it's your home, a well-equipped office in Tbilisi or coworking spaces in Batumi and Kutaisi. #LI-DNI#LI-KG7 Responsibilities * Support end users via ServiceNow according to SLA * Investigate and troubleshoot issues * Participate in production incidents, escalate to vendors and communicate effectively to resolve issues * Work according to an on-call schedule to provide 24x7 support * Communicate with L2 and development teams * Collaborate on development projects with clients * Enhance the existing Ops handbook with new cases * Process Azure extension requests * Create and support vendor tickets including Microsoft support requests and relevant Jira tickets * Continuously improve service processes and system performance Requirements * Proven experience as a Systems Engineer or similar role * Strong understanding of Azure DevOps and CI/CD processes * Proficiency in Go language and Golang Functions * Fluent English communication skills at a B2+ level Nice to have * Experience with Linux systems * Knowledge of containerization technologies such as Docker and Kubernetes * Familiarity with Jenkins for automation * Experience with cloud platforms like GCP and AWS * Understanding of network principles and protocols We offer * We connect like-minded people: * Delivering innovative solutions to industry leaders, making a global impact * Enjoyable working environment, whether it is the vibrant office or the comfort of your own home * Opportunity to work abroad for up to two months per year * Relocation opportunities within our offices in 50+ countries * Corporate and social events * We invest in your growth: * Leadership development, career advising, soft skills and well-being programs * Certifications, including GCP, Azure and AWS * Unlimited access to LinkedIn Learning, Get Abstract, O'Reilly, Cloud Guru * Free English classes with certified teachers * We cover it all: * Participation in the Employee Stock Purchase Plan * Monetary bonuses for engaging in the referral program * Comprehensive medical & family care package * Five trust days per year (sick leave without a medical certificate) * Benefits package (sports activities, a variety of stores and services) EPAM Georgia is a team of innovators united by a passion for technology. The dynamic and inclusive culture we embrace helps positively impact our communities, clients, and employees. Here you will collaborate with multi-national teams, contribute to numerous cutting-edge projects, deliver the most creative solutions, and have an opportunity to learn. Our people are at the heart of our success, and we are proud to provide talents with a solid ground to develop and grow. Apply Apply Apply For Azure Support Engineer Batumi, Georgia Thank you for your submission! Our Talent Acquisition team will contact you with further details.