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Job Description

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The Conference Coordinator position works onsite 40 hours/week at the Friday Conference Center. The Friday Conference Center provides modern meeting spaces and exceptional event services for a variety of educational purposes such as large, multi-day conferences, banquet receptions, small seminars and, professional development workshops. The Conference Center function is led by Conference Services and supported by several teams across Digital and Lifelong Learning. Is Time Limited Yes If Yes, Appointment Length 5 months Department Information Job City & State Chapel Hill, NC Department System Information Classification Title Temporary-Service Maintenance Working Title UTS - Temporary Conference Coordinator at UNC Chapel Hill Position Information Requirements and Preferences Work Schedule Onsite; Monday - Friday from 8 am - 5 pm (some variations in hours with events may occur) Other Work/Responsibilities This position is responsible for providing planning and day-of support to Conference Center programs. This can include: * Serving as day of point of contact for client and monitoring conference activities on-site. * Ensuring venue and rooms are staged per specifications of clients. * Anticipating and addressing program needs and day of change requests. * Working closely with Conference Center teams in evaluating and planning successful delivery of services. * Tracking information in reservation system and ensuring that program deadlines related to meeting planning, catering, technology, setup, and billing are met. * Assessing venue availability and layouts based on specific program needs, service delivery requirements, and overall program use of the building. * Applying knowledge of services, pricing, and policies to generate program proposals in reservation system that align with services and program needs. * Working with clients throughout the planning process to meet program deadlines that ensure successful delivery of services. * Serve as primary point of contact for clients through the program planning process. * Other duties as assigned. This person will work with the Director of Conference Services to identify and support Conference Service team and event needs as related to the duties above. The scope of these duties requires a general understanding of event planning processes, including: * Experience working in event venues * Experience planning and executing events * Clear and concise communication * Experience working with deadlines and multiple teams at one time * Experience working within a reservation system or similar software system Minimum Experience/Education Minimum Years of Experience Required: 1 Minimum Years of Education After High School Required: 4 Department Required Skills Please see above. Preferred Years Experience, Skills, Training, Education * Experience working in event venues * Experience planning and executing events * Experience working with deadlines and multiple teams at one time * Experience working within a reservation system or similar software system Required License or Certification N/A Valid NC Driver's License required? No Commercial Driver's License Required? No Recruitment

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