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Job Description

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At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team. Job Summary The Senior Architect works across multiple solutions and interacts with the solution teams throughout multiple project phases. The senior architect is involved in scope decisions, process assessment, design and build, testing, training and delivering business results. This position identifies key solution integration points that may affect design decisions and supports the management of domain strategies, change management and issue management. This position is responsible for conducting internal consulting engagements for various ISD customers in support of their business objectives. Must be able to demonstrate knowledge of customers' business needs as well as the workings of a large and complex corporate healthcare and information systems environment. A working knowledge of the healthcare business, computer systems, and project management tools and methodologies is required. Job Description Minimum Qualifications Education: Bachelors degree or equivalent experience and 5 years of technical or healthcare solutions experience Licenses/ Certifications: Recognized technical certification or expertise in at least two key healthcare solutions areas Experience / Knowledge / Skills: * Master skill levels in at least one (1) technology or healthcare solutions area * Superior analytical and problem resolution skills * Ability to effectively communicate technically complex issues to any audience, technical administrative, clinical and executive levels * Commitment to continual enhancement of integration knowledge * Experience in providing consultative services * Demonstrates broad and insightful technical knowledge * Excellent interpersonal skills * Must be a great team player Principal Accountabilities * Develops structured processes and plans by translating customer needs into solution alternatives. * Drives customer to choose among competing solution alternatives utilizing cost/benefit analysis. * Maintains an effective level of coordination on assigned projects. * Translates user and department information needs into solutions utilizing ISD methodologies. * Provides customer support to both internal and external customers. * Demonstrates ability to add measurable value to ISD customers and colleagues. * Ensures adhering to policies, procedures, and standards. * Demonstrates ability to effectively function as a team member. Develops effective relationships within the organization (subordinates, peers, and supervisors). * Develops an understanding of ISD solution segments. * Develops and implements project documentation as appropriate. * Pursues individual professional growth and development which contribute to the success of the organization. * Facilitates meetings as necessary, including preparation of materials and communication of outcomes and follow-up items. * Demonstrates commitment in the Partners In Caring and Continuous Quality Improvement programs. * Performs other duties and special projects as assigned. * Assists with the resolution of escalated production issues, as necessary. * Provides technical /integration guidance during conversion planning meetings. Key difference by position * Fully meets the requirements and performance standards of an Architect position (IT1411), plus the following: * Participates and provides leadership in all project activities - including project meetings, strategy sessions, etc. * Assists with managing project scope. * Assists with development of project implementation strategies and work plans. * Supports Domain Planning and Management. * Coordinates solution / project / production support activities with vendor contacts. * Provides data conversion/migration expertise. * Provides integration expertise. * Provides troubleshooting support across project implementation. * Provides common process expertise. * Provides change management leadership to drive integrated process improvement. * Actively contributes and shares knowledge in the architect community. * Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service. * Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff. * Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann's service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.Other duties as assigned.

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