About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: Four Seasons Resort Orlando at Walt Disney World Resort, is the leading luxury resort in Central Florida. We pride ourselves on the service we deliver and that all begins with the dedication of our employees who embrace the meaning behind the Golden Rule. Guests are pampered with a customized approach, ensuring that each experience is unique and unforgettable. Our goal is to attract only the most positive and passionate talent, those who are able to provide intuitive service, with a warm and friendly smile. We encourage our team to strive for personal and professional greatness and are always empowered to do what is right. Join our AAA Five Diamond property in Central Florida! The Opportunity: Lobby Bar Server Assistant & Host Who We Look For: We are looking for an individual who can provide dining support at our vibrant and active restaurant, the Lobby Bar, who has 1-2 years of Food & Beverage experience. The Lobby Bar is the perfect place to meet for drinks, imaginative appetizers and sweet specialties from our pastry chef. Responsibilities: * Assist the server in providing an expertly served dining experience * Clear and reset tables according to standards * Maintain cleanliness and organization of expo line * Deliver food to the correct tables and seat numbers while giving an accurate and appealing food description * Communicate fluidly with the restaurant chef * Maintain the reception area and entrance in all aspects of stocking and cleanliness * Assist the department managers with training of new employees as requested * Work in an efficient and professional manner while maintaining a positive attitude and deliver superior guest service at all times * Anticipate guests' needs, respond promptly, and acknowledge all guests * Greet guests in a positive, friendly manner and make them feel welcome * Maintain the safety and security of the restaurant/bar premises * Identify guests' preferences and their personal information: regularity and time of dining, food and drink choice, seat preference, food allergies, special occasion, hotel guests, table position, telephone number, e-mail address, web address, etc. * Keep the working environment clean, tidy and presentable * Recognize guests, remember the names of the regulars and be in constant communication with managers and reception about the satisfaction of our guests * Escort the guests to their destinations (table, bathroom, exit, etc.); always allow a guest to pass first, never cross their path * Ensure appropriate language is used when speaking to guests, use guidelines issued during training * Accommodate if guests have any special requests or allergies, etc. * Perform all assigned duties as detailed in your opening, afternoon and closing checklists * Distribute the server's slips (guest notes) and ensure any updates are given to servers and management promptly * Move furniture as directed by management, including but not limited to tables, chairs, bar stools, banquettes, bar tables, boxes, equipment, etc. Minimum Qualifications: * Prior experience working in Food & Beverage * One year of experience in an upscale, fine dining establishment preferred * One year of OpenTable experience preferred * Ability to listen effectively, empathetically and be respectful at all times * Ability to communicate assertively * Ability to maintain confidentiality * Ability to work as a team, stay organized, multi-task, and prioritize * A sincere willingness to provide service to residents, guests, and peers. * Good organizational skills, with the ability to work independently. * Ability to function well under pressure, set priorities and adjust to changing conditions. * High work ethic, with a sense of responsibility for the role filled within our team. A successful candidate will have a flexible schedule, ability to work weekends and holidays. Must be fluent in English and possess legal work authorization in the United States. Comprehensive Benefits * Energizing Employee Culture where you are encouraged to be your true self! * Comprehensive learning and development programs to help you master your craft. * Inclusive and diverse employee engagement events all year-round. * Exclusive discount and travel programs with Four Seasons * Competitive wages and benefits package * Medical Insurance after 30 days of employment * Employer-paid Dental and Vision insurance * 401(k) and Retirement Plan Matching * Employee Assistance Program * And so much more! Four Seasons Hotels & Resorts, Employer of Choice "The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion, and culture. It's the Golden Rule - the simple idea that if you treat people well, the way you would like to be treated, they will do the same." - Isadore Sharp, Founder and Chairman Four Seasons Hotels and Resorts Want to know more about working for Four Seasons? Visit us at: You Tube: http://bit.ly/WeAreFS Facebook: http://bit.ly/WeAreFS_FB LinkedIn: http://bit.ly/WeAreFS_LI Twitter: http://bit.ly/WeAreFS_TW Instagram: http://bit.ly/WeAreFS_IG See what our employees are saying at: #FSEmployee We look forward to receiving your application! Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf