Position Title: Director of IT Department: Information Technology Services Reports To: General Manager(s) Classification: Exempt Compensation: Salary Range of $130,000-$140,000 based on experience ASM, the leader in privately managed public assembly facilities, has an opening for Director of Information Technology Services to work at the Ontario Convention Center and Toyota Arena. The position is located on-site in Ontario, CA. This Director position is a great opportunity to use both management and technical knowledge to direct both the day-to-day needs and be a technical expert for our event clients using our facilities. Responsibilities Include: * Plans and executes the department's mission to support the facilities' business needs and overall event success. * Hires, trains, manages and oversees the IT staff and independent vendors to help maintain and support the technology infrastructure and its users' needs at each building. * Assists in preparation of the departmental operating and capital budget. * Identify technology needs and opportunities to make recommendations to our leadership team through long-term strategizing. * Evaluate and oversee the company's adherence to federal technology requirements for security. * Develop and direct maintain effective facility level IT policies, procedures, and programs. * Develop an effective process for controlling inventory of all telecommunications, internet, and computer equipment. * Maintain compliance requirements and updates for software programs. * Maintain all ancillary facility equipment and contracts, including office equipment, telephone systems, point of sale systems, lighting technology, staging systems, etc. * Recommends hardware/software enhancements based upon study and analysis of the current environment and industry norms. * Develops detailed and comprehensive technical documentation, studies, and reports. * Work with event management and operations to provide solutions to the various needs of event clients. * Maintains all technological related programs that include digital signage equipment on interior and exterior of facility. * Directly oversees the installation of event related technology, that includes audio, lighting, video and rigging equipment specified. * In accordance with corporate initiatives, leads the implementation of company-wide technology initiatives, where appropriate. * All other duties/responsibilities as assigned. EDUCATION AND EXPERIENCE * Bachelor's Degree in a technical field. * Minimum of five (5) years of hands-on, verifiable experience configuring, implementing, supporting, administering and managing network hardware, devices, and software within a Microsoft infrastructure framework and Windows Server environment, including but not limited to: * Cisco routers * Cisco Catalyst switches (3700, 4500, 6500 series) * Cisco ASA firewalls * Xirrus wireless solutions is desired but not required * Minimum of three (3) years of hands-on, verifiable experience with installing, hardening, patching, maintaining, upgrading, and managing Microsoft computing environments (including operating systems and server software) according to the latest Microsoft best practices. * Minimum of three (3) years of hands-on, verifiable experience in configuring, supporting, maintaining, and managing policies, rights, and securities within a Windows Server (2008/2012) Active Directory environment. * Minimum of three (3) years of hands-on, verifiable experience in configuring, maintaining, and managing Microsoft System Center Configuration Manager/Systems Management Server (SMS) is preferred but not required. * Verifiable Experience in the development, deployment and administration of a Virtual Desktop Infrastructure environment. * A thorough understanding of the OSI network model, Ethernet, and TCP/IP networking. * A practical level of experience implementing and administrating common TCP/IP-based services, including but not limited to: DNS, LDAP DHCP, HTTP, FTP, SSH, SMTP, etc.; and, * Experience with design, implementation, and troubleshooting EIGRP and BGP networks. * Experience in the use of Hyper-V and in maintaining virtualized server environments is highly desirable. * Experience in implementing and maintaining wireless network environments is highly desirable. * Experience in the implementation, configuration, and maintenance of Linux operating systems is desirable. * Demonstrable experience using root-cause analysis in order to troubleshoot network and other IT-related problems and issues. * Ability to direct special projects involving the implementation of IT-related initiatives as well as to operate as part of a project team and to manage small teams of personnel. * Strong verbal and written communication skills (including experience in developing and maintaining technical documentation), interpersonal skills, and a commitment to quality and providing exemplary customer service required. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be required to work both indoors and outdoors as required by the function. Must have the physical ability to maneuver around the buildings, at times, walking and/or standing up to 8-10 hours daily. The employee is regularly required to sit for long hours; using hand to handle files, type and operate offices machines; to talk and hear on the telephone. Specific vision abilities required by this job include close vision to handle contracts, other office correspondence, etc. Requires ability to work flexible hours, including nights, weekends, and holidays, in addition to normal business hours. Recruiter- Wendy Canahui ASM- Ontario Convention Center 2000 E. Convention Center Way Ontario, CA. 91764 Note The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. This document in no way states or implies that these are the only duties to be performed by the employee occupying this position. ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages women, minorities, individuals with disabilities, and protected veterans to apply. We are a VEVRAA Federal Contractor. Applicants who need reasonable accommodations to complete the application process may contact (909)244-5500 for further assistance.