City/State Virginia Beach, VA Overview Work Shift First (Days) (United States of America) Sentara Healthcare is seeking to hire a qualified individual to join our team as a Senior Process Improvement Engineer. Position Status: Full-time, Day Shift Position Location: This position is 100% remote. However, there may be up to 10% travel that includes site visits at corporate or any of Sentara's 12 Divisions. Candidates must have a current residence in one of the follow states or being willing to relocate: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Washington State, West Virginia, Wisconsin, Wyoming Standard Working Hours: 8:00AM to 5:00PM (ET). Position Summary: The Lean & Six Sigma Black Belt is a dedicated, corporate role reporting to the Director of Process Improvement for CE, responsible for leading high-profile, cross-functional Lean & Six Sigma Black Belt projects critical to achieving strategic and operational success across corporate, all hospitals, and at individual sites. Manages and coaches a portfolio of Green Belt mentees and projects, as well as Rapid Improvement Events to drive operational excellence and impact corporate and operational areas, in accordance with annual strategic objectives and directives. Creates organizational value by supporting employee development Process Improvement Program and by teaching and coaching green belts to achieve certification. Standardizes and drives Lean & Six Sigma practices and metrics across corporate, all hospitals, and at sites. Collaborate with leaders to identify opportunities for improvement, organize resources, select, and implement the appropriate improvement methodology and ensure projects are conducted successfully. * Attend Lean & Six Sigma Black Belt training course; attain organization's Lean & Six Sigma Black Belt certification within established timelines. * Participate in long-term and mid-term Process Improvement Strategy Deployment process. * Work with Operational Leaders and all other business functions to align, select, prioritize and plan Lean & Six Sigma projects and process improvement events, timing and training needs identified in the long-term and mid-term Process Improvement Strategy as well as alignment with Corporate Strategy. * Benchmark Best-In-Class metrics and performance on Lean & Six Sigma within our industry and outside our industry. * Assist in the deployment of the Process Improvement Program Maturity Growth Road Map. * Assist in defining Process Improvement Program KPIs, goals and metrics. * Assist with operating mechanisms for reviewing, reporting, and communicating Process Improvement Program performance and maturity progress at multiple levels in the organization. * Drive Belt Certification goals and performance across the enterprise. * Assist in driving and deploying the Process Improvement Program through x-functional and x-site collaboration effort. * Support the Process Improvement Program: * Project & Program Financial Benefits review, approval, and tracking * Project Status tracking * Project Methodology workflow and tracking * Employee Certification workflow and tracking * Develop and/or assist in the development and improvement of Lean & Six Sigma Champion, Yellow Belt, and Green Belt training material. * Conduct Lean & Six Sigma training in-person and virtual courses for Champion, Yellow Belts, and Green Belts. * Coach Champions/ Executive Sponsors through process improvement methods and tools. * Mentor Green Belts in applying correct methodologies, closing projects on time, and successfully achieving certification. * Manage and support the development of Lean & Six Sigma project decks to ensure organization's Lean & Six Sigma operational and financial goals are met. * Audit/monitor closed projects to ensure results are maintained and sustainable. * Build relationships with key stakeholders to understand their business process, policies, and operations and ensure each project efforts maintains compliance to accreditation and regulatory requirements. * Travel to sites and support Lean & Six Sigma Green Belts and their projects as required. * Assist site management and personnel with analysis and improvement of asset utilization and operational flow constraint analysis and improvement. * Assist site management and personnel with RCA (Root-Cause Analysis) and implementation of CA (Corrective Action) of DMAIC and other process improvement methodologies. * Facilitate Value Stream Mapping, Rapid Improvement Events, and other process improvement events. * Identify project opportunities, actions and deployment methodologies resulting from Value Stream Mapping and Rapid Improvement Events. * Conduct benchmarking and analysis on Lean & Six Sigma practices; identify and implement process improvement opportunities. * Lead Lean & Six Sigma Black Belt high-impact projects. Lead data collection and analysis. * Lead Lean & Six Sigma Black Belt projects assigned by the Director of Process Improvement. * Provide ad hoc reports on data analysis, upon request. * Support overall CE/Quality & Safety team, as required. * Demonstrate excellent communication skills, both written and verbal. * Other functions as deemed relevant and/or assigned to this role by Director of Process Improvement. Core Competencies: * ASQ or equivalent Black Belt Certified. * Customer-centric visionary. * Builds team value through diversity, thrives in diverse environment. * Experienced influencer. Demonstrated ability to get work done through others. * Ability to see and understand the Big Picture and perform and manage at tactical level. * Outstanding communication skills including clear structure and main point communication. * Strong ability to work well in a team atmosphere, resolve conflict, and comply with high quality and ethics standards. * Ability to influence others and lead without authority. * Demonstrated, effective change agent. * Lean operations. * Strategy Deployment methodology. * Strong Analytical and Problem-Solving skills. * Lean & Six Sigma DMAIC methodologies. * Accomplished listener. * Innovation driver. * System-Thinker. * Lean-Thinker. * Strong attention to detail. * Strong ability to work and deliver under time constraints. * Quickly adapt and correct course under changing priorities. * Outstanding organizational, planning, and prioritizing skills. * Outstanding facilitation and presentation skills. * Strong Project Management skills. * Knowledge of data systems for collection, tracking, and reporting on performance. * Experience in application of Lean & Six Sigma Process Improvement methodology, with demonstrated ability to identify end-to-end process improvements. * Experienced in different types of data, data collection, analysis, data visuals, summarizing data, and providing recommendations. * Breadth and depth experience leading DMAIC and other process improvement methodology projects at the enterprise and operational levels. * Experienced in identifying gaps, propose solutions, and support decision making. * Improvement/project management, preferably in healthcare. * Disciplined, structured and logical approach to problem solving. * Demonstrated ability to manage multiple projects successfully is preferred. * Experience mentoring Green Belts and Coaching Champions/ Executive Sponsors. * A proven record of delivery against deadlines is preferred. * Proficient with a variety of computer software applications including Microsoft Office * products and Tableau and/or PowerBI Minimum Requirements: * Bachelor's degree. * ASQ or equivalent Lean and/ or Six and/or Lean Six Sigma Black Belt Certified. * 5 years working in a Process Improvement, Quality or Operational Excellence organization. * 5 years in a company with a strong, recognized Lean & Six Sigma program and culture. * 3 years Project Management experience managing large-scale, x-functional projects. * Ability to travel as required. Diversity and Inclusion at Sentara Our vision is that everyone brings the strengths that come with diversity to work with them every day. When we are achieving our vision, we have team members that feel they belong and can be their authentic selves, and our workforce is reflective of the communities we serve. We are realizing this vision through our Diversity and Inclusion strategy, which has three pillars: A diverse and talented workforce, an inclusive and supportive workplace, and outreach and engagement with our community. We have made remarkable strides in these areas over the past several years and, as our world continues to evolve, we know our work is never done. Our strategies focus on both structural inclusion, which looks at our organizational structures, processes, and practices; as well as behavioral inclusion, which evaluates our mindsets, skillsets, and relationships. Together, these strategies are moving our organization forward in an environment that fosters a culture of mutual respect and belonging for all. Please visit the link below to learn more about Sentara's commitment to diversity and inclusion: https://www.sentara.com/aboutus/mission-vision-and-values/diversity.aspx Sentara Overview For more than a decade, Modern Healthcare magazine has ranked Sentara Healthcare as one of the nation's top integrated healthcare systems. That's because we are dedicated to growth, innovation, and patient safety at more than 300 sites of care in Virginia and northeastern North Carolina, including 12 acute care hospitals. Sentara Benefits As the third-largest employer in Virginia, Sentara Healthcare was named by Forbes Magazine as one of America's best large employers. We offer a variety of amenities to our employees, including, but not limited to: * Medical, Dental, and Vision Insurance * Paid Annual Leave, Sick Leave * Flexible Spending Accounts * Retirement funds with matching contribution * Supplemental insurance policies, including legal, Life Insurance and AD&D among others * Work Perks program including discounted movie and theme park tickets among other great deals * Opportunities for further advancement within our organization Sentara employees strive to make our communities healthier places to live. We're setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. For information about our employee benefits, please visit: Benefits - Sentara (sentaracareers.com) Join our team! We are committed to quality healthcare, improving health every day, and provide the opportunity for training, development, and growth! Note: Sentara Healthcare offers employees comprehensive health care and retirement benefits designed with you and your family's well-being in mind. Our benefits packages are designed to change with you by meeting your needs now and anticipating what comes next. You have a variety of options for medical, dental and vision insurance, life insurance, disability, and voluntary benefits as well as Paid Time Off in the form of sick time, vacation time and paid parental leave. Team Members have the opportunity to earn an annual flat amount Bonus payment if established system and employee eligibility criteria is met. Washington State Residents: $ 30.19-49.99 Exempt Job Summary Primary responsibility of a Process Improvement Engineer is to make significant changes in clinical, operational or transformational processes with a strategic or operational focus. Collaborate with leaders to identify opportunities for improvement, organize resources, select and implement the appropriate improvement methodology and ensure projects are conducted successfully. Bachelor's degree in Business Administration, Nursing, Engineering or related field required or 5 years of related experience in lieu of education Within Ambulatory Division: Lean and/or Lean Six Sigma certification and/or statistics class completion preferred. If you do not have a degree - 5 years related experience in Process improvement, Healthcare operations/management, Clinical operations/management, or Business operations/management Qualifications: BLD - Bachelor's Level Degree Accounting/Finance, Healthcare Management, Process Improvement Skills Active Listening, Communication, Complex Problem Solving, Judgment and Decision Making, Persuasion, Project Management, Speaking, Systems Analysis, Systems Evaluation, Time Management, Writing Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application. In support of our mission "to improve health every day," this is a tobacco-free environment.