About Phibro Animal Health Corporation Phibro Animal Health Corporation is a publicly traded organization with a rich history spanning nearly 100 years of service. The Company is a global manufacturer of medicated feed additives, feed ingredients, advanced nutrition solutions, vaccines and specialty chemicals for various industrial markets. Phibro's revenues are in excess of $820 million, and are supported by over 1500 employees worldwide. The Senior Technical Services Manager is an integral part of our Sales team based out of our US - Quincy, IL - Remote site. Function * Support the achievement of budgeted corporate and regional sales and gross margin goals. * Provide technical service, training and sales support to drive the sales growth of Phibro Animal Health (PAHC) dairy product portfolio. * Assist in the development, implementation and delivery of sales plans for the dairy business in order to contribute to the achievement of company goals. * Assist in the development, management and communication of market support research demonstrating the efficacy of products for the dairy business. * Participate in providing a working environment that fosters a winning attitude through integrity, mutual respect and teamwork. Responsibilities * Work with sales team to develop and implement customer specific account plans and strategies that actively support the US dairy business and geography-specific sales goals and objectives. * Support achievement of budgeted sales for Phibro dairy product portfolio by creating product awareness and demand. * Develop and provide product, marketing and technical training for the sales team and our customers. * Provide technical support for customers, key influencers and end users, insuring proper use of products in the US dairy portfolio. * Participate in preparation of sales support materials for use by the sales team and customers. * Participate in design and implementation of research and demonstration trials to support and expand sales of existing products. * Actively propose and identify new product needs. . * Following internal approval processes, actively publish research trial results in the scientific literature, conference proceedings, and industry magazines in order to protect and grow the scientific-foundation and validation of our team, our products, and our brand. * Build strategic relationships with staff nutritionists at major feed manufacturers, independent nutritionists, veterinarians, and key university researchers. * Communicate to the sales team and all cross-functional internal colleagues of evolving issues/trends and their potential impact within the dairy and relevant agriculture/protein industries by remaining current with industry reports and scientific literature, attending professional meetings, and through direct contact with experts. * Keep account managers, business director, and technical team informed of all activities with current and prospective customers, key influencers and end users through active communication and active CRM usage. * Work in an empowered team environment with the ability to identify areas for leadership. * Support prudent use of company resources. * Perform other duties as assigned. Qualifications * Advanced degree in ruminant nutrition and/or ruminant physiology, Ph.D., preferable, and will consider DVM with appropriate background and depth of experience. * Minimum two years of industry experience in technical support role with primary expertise in dairy cattle nutrition and management. Previous product development experience encouraged. * A recognized, positive participant in a team-oriented and performance-driven work environment. Proactively communicates, gives and receives feedback well, accepts responsibility, and celebrates individual and collective achievements of the team. * Familiar with the basic principles of dairy economics and able to make the appropriate connections between product science and business. * Must possess strong written and verbal communication skills and the ability to make professional presentations and proposals to both internal and external audiences. * Demonstrated ability to build and maintain strategic customer relationships and have the versatility to handle multiple priorities and work in a self-directed manner. * Proven track record of proactively accomplishing assigned goals and objectives. * Must be well organized and detail oriented. * Must be willing to travel approximately 50% overnight. Preferred Location California or Pacific Northwest We offer excellent company benefits including group medical and dental insurance, life insurance, and a 401(k) plan. Phibro is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, gender identity, veteran status, marital status or any other characteristics protected by law. Business Unit: Animal Health & Mineral Nutrition Division: Animal Health & Nutrition Department: Sales Location: US - Quincy, IL - Remote Work Schedule: Monday - Friday (Standard Work hours)