Come work with us: Metropolitan Commercial Bank (the "Bank") is a New York City based full-service commercial bank that provides a broad range of business, commercial and personal banking products and services to individuals, small businesses, private and public middle-market and corporate enterprises and institutions, municipalities and local government entities. The Bank operates banking centers and private client offices in Manhattan and Boro Park, Brooklyn in New York City and Great Neck on Long Island in New York State. The Bank is a New York State chartered commercial bank, a member of the Federal Reserve System and the Federal Deposit Insurance Corporation, and an equal housing lender. The parent company of Metropolitan Commercial Bank is Metropolitan Bank Holding Corp. (NYSE: MCB). For more information, please visit the Bank's website at MCBankNY.com. Metropolitan Commercial Bank was named one of Newsweek's Best Regional Banks and Credit Unions 2024. The Bank was ranked by Independent Community Bankers of America among the top ten successful loan producers for 2023 by loan category and asset size for commercial banks with more than $1 billion in assets. The Bank finished ninth in S&P Global Market Intelligence's annual ranking of the best-performing community banks with assets between $3 billion and $10 billion for 2022 and eighth among top-performing community banks in the Northeast region for 2022. About the role: The Commercial Loan Portfolio Manager (PM) is the primary contact for established borrowing clients. Under the general direction of the department head and its Commercial Lenders, this position's primary responsibilities include all aspects of portfolio management as they relate to assigned portfolio loans together with the cross selling of Bank products and services. Additional responsibilities include interacting and liaising with other areas of the bank predominantly the credit, compliance, operations, and treasury management. The loan portfolio shall consist of all types of commercial loans including but not limited to lines of credit, term notes, and permanent owner-occupied mortgages. Duties and responsibilities of the job include the following (but is not limited too): The Commercial Lending Group operates as a TEAM. All members of the Commercial Lending Group (including Portfolio Managers) will be called upon to execute a variety of tasks to better serve our customers and/or the Bank. This is a dynamic position that requires a high level of versatility, energy, and focus. The PM will be responsible for creating continuity between the Bank's clients and the Bank; through effective communication and consultative application of Bank solutions. This position is jointly responsible with the Commercial Lenders for effectively interacting with clients to enhance their relationship with the Bank. The PM is a key player on deal teams, collaborating and generating solutions to current and perspective clients within the Commercial Lending Group. This role oversees ongoing monitoring of client portfolio performance to maximize client satisfaction, wallet share, and the Bank's return. * Eager willingness to learn; * Highly adaptable, versatile, dynamic team player who thrives on accepting new challenges daily; * Excellent written and oral communication skills including the ability to write clear, concise and cogent correspondence; * Comfortable and confident in executing a consultative cross-selling strategy with existing clients; * Strong interpersonal skills used within a team environment and in client interaction with emphasis on excelling in relationship building; * Able to work independently with minimal supervision; * Polished, professional demeanor, strong in person client relationship building skills; Credit Assessment & Risk Management * Protect the Bank's assets and maintain quality of portfolio by adhering to lending processes, policies & procedures, legal and ethical requirements and regulations, audit requirements, and established risk management guidelines. Ensure all Commercial Banking Business is in conformity with Bank Policies and other guidelines; * Exercise individually held unilateral discretionary limits, as well as any held prescribed approval discretionary limits (i.e.: overdrafts, credit applications), ensuring credit decisions and recommendations are in accordance with sound credit-granting principles and in compliance with the Bank's policies and related procedures; completing analysis; confirming security valuations; completing and approving credit applications for authorizations under Lending Policy; * Adhere to Know Your Customer Rules and Bank Policies & Procedures for the prevention of loss due to fraud, counterfeiting, money laundering, or defalcation; identify and report suspicious and other reportable transactions or patterns of activity that are suspected to be related to money laundering; * Timely completion of all AML/KYC due diligence; * Process all credit requests, including requests for amendments and waivers, in coordination with the credit department. Client Performance Management * Oversee documentation and ongoing monitoring of asset and client performance; * Actively manage portfolio to maximize return and credit quality; * Prepare/oversee preparation of concise, well-reasoned credit correspondence; * Obtain credit concurrence as client advocate; * Responsible for monitoring covenants of clients within assigned portfolio to identify deteriorating credit conditions and compliance with loan agreement; * Ensure that documentation required for renewals/reviews are collected and delivered to credit on a timely basis. Sales Support and Partnerships * Increase the Bank's share of clients' wallet by identifying cross-sell opportunities lending, deposit, cash management, etc; * Strive to obtain a comprehensive working knowledge of current book of commercial lending clients; * Maintain key ongoing contact with clients in conjunction with Commercial Lenders; * Initiate and engage in daily dialogue with Commercial Lenders regarding new client developments; * Work with product specialists as needed to support cross-sell opportunities; * Maintain and promote a customer first environment, to including satisfying and exceeding customer needs and expectations. Management of Workflow * Effectively triage workflow by aligning tasks with departmental goals and objectives; * Effectively manage numerous projects simultaneously. Preferred experience, education, and qualifications: An undergraduate degree. Focal areas of finance, economics, or accounting preferred; * 3+ years of commercial banking or equivalent experience; * Experience in a client facing role; * Strong investigatory, due diligence and risk analysis skills; * Familiarity with loan and other contractual documentation highly desirable; * Diligent, detail-oriented and thorough; * Persistent and willing to follow through to resolve and document issues appropriately and in a manner in keeping with sound risk management practices; * In-depth understanding of Commercial Products, Commercial Lending Process, Commercial Lending Directives, all supporting processes and technology; * Working knowledge and ability to execute Risk Management practices and strategies; * Proven, credit analysis experience/ understanding; (preferred); * Successful completion of a formal bank sponsored credit training program or formal training or experience in an underwriting role (preferred). Potential Salary: $145,000 - $160,000 annually This salary range only reflects base wages and does not include benefits, bonus, or incentive pay. Salary bands are purposefully wide ranging to encompass the different factors considered in determining where a candidate falls in the range, including but not limited to, seniority, performance, experience, education, and any other legitimate, non-discriminatory factor permitted by law. Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.