Classification Title: STU AST-NON-CLERICAL & ADMIN Job Description: Student employees within the Reitz Union must: * Be a current University of Florida full-time student in good standing with at least a 2.0+ GPA * Respond to and assist with emergency situations and building evacuations per department procedures or as instructed by building management staff * Possess exceptional customer service while maintaining a high level of professionalism * Demonstrate a desire and willingness to learn in a fast-paced team-oriented environment * Establish an exemplary work ethic by being productive, self-motivated, and dependable * Participate in all scheduled meetings, trainings, and evaluations * Act as an ambassador for all Reitz Union areas as well as the University of Florida, providing accurate information and campus resources. Position Specific Responsibilities: * Responsible for reviewing and interpreting all Event Management Systems (EMS) documents ensuring that all equipment and set-ups are correct before each meeting or event * Acts as a building management representative for all meetings, conferences, and events including but not limited to banquets, films, or dances; communicate with sponsor's event coordinator to ensure all arrangements are satisfactory and resolve any problems as needed * Secure building by locking and unlocking doors and access areas as required during frequent building walk-through and rounds * Advises operations staff and other supervisory personnel of situations and circumstances that may affect operating policies and procedures; updating appropriate personnel and documentation (e.g. Nightly Reports or email directly to appropriate personnel) * Provides customer service support by responding via a two-way radio to calls for assistance and/or addressing concerns directing in-house service requests/needs to appropriate department as well as unlocks necessary meeting rooms upon request * Maintains knowledge and awareness of safety systems, fire alarm procedures, violence protocol, campus alcohol and drug policies, specific policies concerning the Reitz Union grounds and hotel occupancy * Ensures student staff is active and accomplishing tasks as necessary * Assists with staff coverage for the Information Desks throughout the facility * Attends regularly scheduled training and scheduled meetings; participates in personal and professional development opportunities presented for student employees throughout the Reitz Union * Completes all training requirements upon being hired in a timely fashion * Ability to commit to working 10 or more hours per week * Other duties as assigned * Be able to physically lift up to 45 pounds Advertised Salary: $13.00 per hour Minimum Requirements: This position is open to all students who are eligible to work on campus and will be employed through student Other Personnel Services (OPS) and must maintain a minimum 2.0 grade point average. Registered students are employed on a part-time basis, up to 20 hours per week. Preferred Qualifications: Although no experience is necessary to apply and all training will be provided, we would prefer for all student employees to: * Demonstrate ability to supervise peers * Be Proficient with verbal and written communication * Demonstrate previous experience with customer service * Have general knowledge of the Reitz Union and the University of Florida * Demonstrate professionalism, attention to detail, dependability, timeliness, and ability to make decisions in stressful situations * Possess the ability to work shifts during the early mornings, evenings and weekends * Be CPR and First Aid Certified, or willing to obtain Special Instructions to Applicants: * Must submit a résumé with application that includes all current student involvement, organizations, or current employment on campus * Applications must be submitted by 11:55 p.m. of the posting end date. Health Assessment Required: No