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gerald champion regional medical center
patient registration interviewer - 809016
Posted
1 week 5 days ago

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Job Description

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* Registers all patients to the hospital in accordance with the procedures. * Verifies all outpatient surgeries, admissions, and diagnostic testing have proper authorization. * Accurately registers arriving patients who have been referred by a physician for treatment and or diagnostic testing. * Accurately Pre-Registers and Registers patients for services and accurately gathers all necessary demographic information including insurance and billing information. * Obtains all required signed documents from patients (i.e. Consent for treatment, Important Message from Medicare, Important Message from Tricare, HIPAA Notification, etc.) * Demonstrates accurate use of insurance verification tools (i.e. Passport Next Bar/OneSource, NM Medicaid portal, Presbyterian Portal, Availity web portal, etc.) * Accurately scans all required documents into patient's account. * Thorough description of registration events in account notes. * Schedules patient for all services required in centralized scheduling with use of proper phone etiquette and customer service. * Accurately complete Advanced Beneficiary (medical necessity) checks on patients as required. * Accurately complete Medicare Secondary Payer questionnaire as required. * Accepts patients in order of arrival with the exception of emergency, scheduled appointments or stat cases which have priority. * Verifies insurance benefits, notifies patient of their financial responsibility at time of service. * Collects payments on patient accounts at time of service and on other outstanding patient accounts. * Facilitate appointments with Medicaid Eligibility Workers and/or Financial Counselors, if necessary. * Balances designated cash drawer at end of shift. * Assists patients with insurance, billing and other inquiries they might have pertaining to their hospital account. *

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