GENERAL STATEMENT OF JOB   Under general supervision, provides professional licensed therapeutic services to individuals and families in a Mental Health and Substance Use Program through clinical assessment, therapy, case management and assist with crisis intervention.  Position reports to the Program Administrator and Clinical Manager.      ESSENTIAL JOB FUNCTIONS   Provides substance use therapy and serves as the primary therapist to individuals assigned to caseload; develops and implements treatment plans and provides follow-up case management for family members, monitors consumer behavior and document accordingly; maintain records in accordance with program policies and procedures; conducts outpatient intake screenings; and provides information to consumers and family members on personal care, behavior management, household matters, and budgeting needs.    Conducts intake assessments and diagnostic evaluations; trains employees on appropriate program initiatives, provides, coordination and consultative services in cooperation with other community agencies; consults with psychiatrists and/or psychiatric nurses regarding medication and diagnoses; documents case records, conducts peer reviews; and works independently as a clinical practitioner without ongoing clinical supervision.   Serves as a liaison to staff members to discuss consumers' progress; adjusts treatment plans accordingly and maintains accurate consumer records; serves as a liaison with other agencies to maintain consumer care and case management; ensures that consumers receive appropriate services and treatment.    Performs other related work as required.  Individual assignments will be determined by supervisor based on current workload and department needs.  PERFORMANCE INDICATORS   Knowledge of Job:  Has thorough knowledge of the principles, practices, and techniques of therapy, crisis intervention, case management, and substance use issues.  Has considerable knowledge of the literature, trends and developments in the field of human services.  Has skills in promoting the integration of services among a variety of service agencies. Skilled in assisting, coordinating, and supervising the activities of CMI, SED and at-risk children.  Is able to use standard office equipment, including a telephone, calculator, copier, facsimile, etc. Is able to compile information from a variety of sources and prepare clear and concise reports.  Ability to respond quickly and effectively in a variety of emergency and nonemergency situations.  Able to effectively express ideas orally and in writing.   Able to exercise considerable discretion in handling confidential files and cases.  Ability to establish and maintain effective working relationships as necessitated by work assignments.    Quality of Work:  Maintains high standards of accuracy in exercising duties and responsibilities. Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility.  Maintains high quality communication and interacts with co-workers, consumers and the general public.  Provides clinical services without ongoing clinical supervision.    Quantity of Work:  Maintains effective and efficient output of all duties and responsibilities as described under "Essential Functions"     Dependability:   Assumes responsibility for doing assigned work and for meeting deadlines.  Completes assigned work on or before deadlines in accordance with directives, Behavioral Healthcare Services policy, standards and prescribed procedures.   Accepts accountability for meeting assigned responsibilities in the technical, human and conceptual areas.    Attendance: Attends work regularly and adheres to Behavioral Healthcare Services' policies and procedures regarding absences and tardiness.  Provides adequate notice to higher management with respect to vacation time and time-off requests.    Initiative and Enthusiasm: Maintains an enthusiastic, self-reliant and self-starting approach to meet job responsibilities and accountabilities.   Strives to anticipate work to be done and initiates proper and acceptable direction for the completion of work with a general level of supervision and instruction.    Judgment:   Exercises analytical judgment in areas of responsibility.  Identifies problems or situations as they occur and specifies decision objectives.   Identifies or assists in identifying alternative solutions to problems or situations.  Implements decisions in accordance with prescribed and effective policies and procedures with a minimum of errors.  Seeks expert or experienced advice and researches problems, situations and alternatives before exercising judgment.    Cooperation:   Accepts supervisory instruction and direction and strives to meet the goals and objectives.  Seeks clarification on instruction and direction when the results or consequences is justified i.e., poor communications, variance with Department of Behavioral Healthcare Services policy or procedures, etc.    Relationships with Others:  Shares knowledge with supervisor for mutual and Behavioral Healthcare Services benefit.   Contributes to maintaining high morale among all consumers and Behavioral Healthcare Services employees.   Develops and maintains cooperative and courteous relationships with department employees, staffers and managers in other departments, to project a good Behavioral Healthcare Services image.   Tactfully and effectively handles requests, suggestions and complaints from other departments and persons in order to maintain good will.  Emphasizes the importance of maintaining a positive image within Behavioral Healthcare Services and surrounding regions.  Interacts effectively with fellow employees, program consumers, supervisors, professionals and the general public.    Coordination of Work:  Plans and organizes daily work routine.  Establishes priorities for the completion of work in accordance with sound time-management methodology.  Avoids duplication of effort.  Estimates expected time of completion of work and establishes a personal schedule accordingly.  Attends meetings, planning sessions and discussions on time. Implements work activity in accordance with priorities and estimated schedules.  Maintains a calendar for meetings and deadlines.    Safety and Housekeeping: Adheres to all safety and housekeeping standards established by Behavioral Healthcare Services and various regulatory agencies.  Ensures that standards are not violated.  Maintains a clean and orderly workplace.     EDUCATION & EXPERIENCE     Requires a Master's Degree in Social Work, Psychology, Education or a related field and 3-5 years' experience providing clinical services, or an equivalent combination of education and experience which provides the required knowledge, skills and abilities.       SPECIAL REQUIREMENTS   Must be a Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC) in the Commonwealth of Virginia.   An acceptable comprehensive background investigation to include a local and state criminal history check and sex offender registry check.       Must possess Red Cross Cardiopulmonary Resuscitation (CPR) and First Aid Certifications or have the ability to obtain certifications within 90 days from the date of hire and maintain them as a condition of employment.    A valid driver's license with an acceptable driving record.     Individuals in this position cannot be listed as having a founded child abuse or neglect complaint.    In the event of a declared emergency in the city of Portsmouth, individuals in this position are required to work shelter duty and may be called on to perform duties as required to provide for the safety and care of the citizens of the community. MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED  TO PERFORM ESSENTIAL JOB FUNCTIONS   Physical Requirements: Must be physically able to operate a variety of automated office equipment, which includes telephones, calculators, copiers, computer terminals, facsimile, etc. Must be able to exert up to 20 pounds of force occasionally and up to 50 pounds to lift, carry, push, pull or otherwise move objects or resisting individuals.     Data Conception: Requires the ability to compare and/or judge the readily observable, functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people or things.    Interpersonal Communications:  Requires the ability of speaking and/or signaling people to convey or exchange information. Gives assignments and/or directions to unit members, volunteers or assistants.  Receives instructions from immediate supervisor.    Language Ability: Requires the ability to read a variety of correspondence, reports, documents, evaluations, assessments, summaries, forms, charts, etc.   Requires the ability to prepare consumer records, reports, charts, reviews, and treatment plans using prescribed formats and conform to all rules of punctuation, grammar, diction, and style.   Requires the ability to interact with individuals and groups of people with poise, voice control and confidence.    Intelligence: Requires the ability to apply principles of logical thinking to define problems and emergencies, collect data, establish facts, and draw valid conclusions, to interpret a variety of technical or medical instructions in verbal or written form.    Verbal Aptitude: Requires the ability to record and deliver information, explain procedures and follow oral and written instructions.  Must be able to communicate effectively and efficiently in a variety of medical or professional languages, including counseling terminology.    Numerical Aptitude: Requires the ability to add and subtract, multiply and divide, and calculate percentages.    Form/Spatial Aptitude: Requires the ability to inspect items for proper length, width and shape.    Motor Coordination: Requires the ability to coordinate hands and eyes rapidly and accurately in using automated office equipment.    Manual Dexterity: Requires the ability to handle a variety of items, office equipment, control knobs, switches, etc.  Must have minimal level of eye, hand and foot coordination.    Sensory Discrimination: Does not require the ability to differentiate between colors and shades of color.    Interpersonal Temperament: Requires the ability to deal with people beyond giving and receiving instructions.  Must be adaptable to performing under stress when confronted with persons acting under stress.    Physical Communication: Requires the ability to talk and/or hear: (talking - expressing or exchanging ideas by means of spoken words; hearing - perceiving nature of sounds by ear).  Must be able to communicate via telephone.    AMERICANS WITH DISABILITIES ACT (ADA) REQUIREMENTS The City of Portsmouth is an Equal Opportunity Employer.  ADA requires the City to provide reasonable accommodations to qualified individuals with disabilities.  Prospective and current employees are invited to discuss accommodations.This is a class description and not an individual position description.  A class specification defines the general character and scope of duties and responsibilities of all positions in a job classification, but is not intended to describe and does not necessarily list the essential job functions for a given position in a classification.