Position Title: Information Systems Analyst II, Option S Agency : Department of Innovation and Technology Closing Date: 08/07/2024 Salary: $7,491-$11,015/month Job Type: Salaried County: Sangamon Number of Vacancies: 1 Plan/BU: RC063 This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered. Proof of educational coursework is required. Acceptable proof of coursework includes unofficial transcripts, copies of official transcripts, account records (including screenshots) of academic coursework, and any similar documents created by an academic institution. Posting Identification Number 40111 Are you looking for a rewarding career with an organization that values their staff? The Department of Innovation & Technology (DoIT) is seeking to hire qualified candidates with the opportunity to work in a dynamic, creative thinking, problem solving environment. This position serves an Infrastructure Server Engineer, supporting the Illinois State Police (ISP). In this role, you will design, install, and implement complex server engineering relating to the Microsoft Active Directory and the server infrastructure. In addition, you will design, install, implement and manage the Microsoft SCCM product used for software distribution, inventory collection and monitoring of key system resources. In addition, you will design, install, configure and support the Storage Area Network (SAN). If you possess these knowledges, skills, abilities, and experience, we invite you to apply for this position to join the DoIT Team! As a State of Illinois employee, you receive a comprehensive benefits package including: * Competitive Group Insurance benefits including health, life, dental and vision plans * Flexible work schedules (when available and dependent upon position) * 10 -25 days of paid vacation time annually (10 days for first year of state employment) * 12 days of paid sick time annually which carryover year to year * 3 paid personal business days per year * 13-14 paid holidays per year dependent on election years * 12 weeks of paid parental leave * Pension plan through the State Employees Retirement System * Deferred Compensation Program - voluntary supplemental retirement plan * Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP) * Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility For more information regarding State of Illinois Benefits follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx Essential Functions 25% Under administrative direction, serves as an Infrastructure Server Engineer for the Department of Innovation & Technology (DoIT), supporting the Illinois State Police (ISP): * Performs advanced technical server and workstation administration and analysis functions including design, installation, configuration, patch management, operating system updates and server backups. * Creates and manages a test environment to troubleshoot and replicate problems with the production infrastructure. * Tests procedures and processes that will have an impact on the entire agency, such as product patches or computer policy changes. * Utilizes Windows Server, Linux Server, Mobile Iron, Microsoft SQL Server, and Virtual Server technologies such as VMWare in performance of duties. * Implements and maintains server infrastructure on services such as Azure, AWS and Oracle cloud platforms. 25% Designs, installs, and implements complex server engineering relating to the Microsoft Active Directory and the server infrastructure: * Designs, implements, and manages the backup and disaster recovery procedures. * Manages the current group policy system to automate the drive mappings and startup applications when a user logs onto the network. * Performs audit functions routinely to eliminate users and computer objects that may no longer be active within the domain. * Identifies, designs, and implements virtualization strategies to maximize effectiveness and efficiency of server and workstation infrastructure. * Designs and manages the backup and disaster recovery operations of the domain naming system (DNS) infrastructure. 10% Designs, installs, implements, and manages the Microsoft System Center Configuration Manager (SCCM) product that is used for software distribution, inventory collection and monitoring of key system resources: * Designs, installs, implements, and manages the System Center Operations Manager (SCOM) product that is used for monitoring and reporting for all Microsoft based servers. Essential Functions (cont.) 10% Designs, installs, configures, and supports the Storage Area Network (SAN): * Participates in all disaster recover planning and testing covering all aspects of the storage environment. * Designs, implements, and manages data, file, and security structure for various storage components. * Manages permissions, performs migrations, reclaims space, and documents environment. * Designs, implements, and manages data on Windows file servers, Storage Area Network (SAN), Cloud solutions, and other storage technologies. * Designs, implements, and manages data and file backup and retention infrastructure and methodologies. 10% Designs, installs, implements, and manages the Microsoft services used by the computing resources in the network including, but not limited to, DNS, and Active Directory: * Works with Security and Network technical specialists in assessing the impact that routine and enhanced changes with these services will have on the network. 5% Installs, configures, and manages the software securing the mobile device environment, keeping software up to date: * Makes recommendations on security enforcement for mobile devices and optimal software implementation. * Designs, installs, configures, and supports the SAN (storage) network. * Participates in Disaster Recovery planning and testing. 5% Provides advanced level of technical and problem determination support to the agency in the use of hardware and software products: * Diagnoses and resolves end user computers and server problems, and troubleshooting various software, hardware, and network issues. Provides advanced technical direction, guidance, and training for other technical support staff. 5% Keeps abreast of new developments in the information technology (IT) field: * Continues education by attending meetings, training sessions, seminars, and conferences to increase familiarity with and remain current on products, vendors, techniques, and procedures. * Attends demonstrations and exhibitions related to assigned operations. 5% Performs other duties as required or assigned which are reasonably within the scope of duties enumerated above. Minimum Qualifications * Requires knowledge, skill, and mental development equivalent to four (4) years of college with course work in computer science or directly related field. * Requires three (3) years of professional experience in Systems Services or a related information technology field. Specialized Skills * Requires three (3) years of professional experience working with server and system processes. * Requires three (3) years of professional experience with Microsoft Windows Server, Microsoft Active Directory, Storage Area Network, and Virtual Server technologies such as VMWare. * Requires three (3) years of professional experience diagnosing and resolving end user computers and server problems and troubleshooting various software, hardware, and network issues. Preferred Qualifications * Three (3) years of professional experience working with server and system processes. * Three (3) years of professional experience with Microsoft Windows Server, Microsoft Active Directory, Storage Area Network, and Virtual Server technologies such as VMWare. * Three (3) years of professional experience diagnosing and resolving end user computers and server problems and troubleshooting various software, hardware, and network issues. * Extensive knowledge of disaster recovery planning and testing. * Developed verbal and written communication skills to present technical information to others with clarity and precision. * Professional experience documenting technical processes and solutions. * Ability to gain and maintain effective working relationships with others. Employment Conditions NOTE: Applicants must possess the ability to meet ALL of the following conditions of employment, with or without reasonable accommodation, to be considered for this position. * Requires the ability to verify identity. * Requires employment authorization to accept permanent full-time position with the State of Illinois. * Requires the ability to pass a position specific, agency required background check. * Requires self-disclosure of criminal history. * Requires the ability to travel in performance of duties. * Requires the ability to serve in an on-call capacity. * Requires the ability to work overtime including scheduled, unscheduled, short notice, evenings, weekends, and holidays. * Requires the ability to use agency supplied equipment such as laptop, personal computer, work cell phone, etc. * Requires the ability to attend seminars, conferences, and training to remain current on methods, tools, ideologies, or other industry related topics relevant to job duties. * Requires the ability to lift and carry objects or equipment weighing up to 100 pounds. This is considered heavy work as defined by the U.S. Department of Labor (20 CFR 404.1567(d)). Heavy work involves lifting no more than 100 pounds at a time with frequent lifting or carrying of objects weighing up to 50 pounds. The conditions of employment listed are incorporated and/or related to any duties included in the position description. Work Hours: 8:30-5:00, M-F Work Location: 801 S 7th St Springfield, IL 62703-2487 Agency Contact: Hilary Weston Email: Hilary.Weston@illinois.gov Posting Group: Science, Technology, Engineering & Mathematics; Public Safety This position DOES contain "Specialized Skills" (as that term is used in CBAs). The Department of Innovation & Technology (DolT) is the state's IT agency delivering an enterprise approach to statewide technology, innovation and telecommunication services, as well as policy and standards development, lifecycle investment planning, and cybersecurity services. With over 1,500 employees, DolT delivers IT services and innovative solutions to customer agencies to improve services provided to Illinois residents, DolT offers employees the opportunity to advance their careers, develop new skills and reach their potential, both personally and professionally. DoIT is committed to promoting and preserving a workplace culture that embraces diversity and inclusion. We welcome and value employees with different backgrounds, life experiences and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation. APPLICATION INSTRUCTIONS Use the "Apply" button at the top right or bottom right of this posting to begin the application process. If you are not already signed in, you will be prompted to do so. State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. Non-State employees should log in on the using the "View Profile" link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account. If you have questions about how to apply, please see the following resources: State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid Non-State employees: on Illinois.jobs2web.com - click "Application Procedures" in the footer of every page of the website. The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses: * donotreply@SIL-P1.ns2cloud.com * systems@SIL-P1.ns2cloud.com Nearest Major Market: Springfield