Initial Posting Date: 08/28/2024 Application Deadline: 09/11/2024 Agency: Department of Administrative Services Salary Range: $8,794 - $13,603 Position Type: Employee Position Title: IOS Section Manager (Information Tech Infrastructure Manager 3) Job Description: Opportunity Awaits, Apply Today! IOS Section Manager (Information Tech Infrastructure Manager 3) As the IOS Section Manager you will provide leadership and planning to develop, coordinate and administer the Integrated Operations Section within Data Center Services (DCS), a shared service organization within Enterprise Information Services (EIS), to support the mission of providing 24/7 systems availability to meet the State's enterprise information technology needs. You will provide direction and resources to support the DCS organization as well as other state, county and city organizations in their effort to apply technology management solutions to carry out their assigned objectives. As a direct report to the DCS Deputy Director, you are part of the executive team that determines strategic direction for DCS. This position provides critical leadership to DCS by planning, developing, and maintaining essential hardware and software infrastructure including the State's enterprise monitoring and reporting tools, IT Service Management tools & processes, Command / Network Operation Center, Business Continuity Program, Colocation Service, Asset Program and Facilities Management. As the central point of contact for DCS to work with the EIS Chief Administration Officer and staff to coordinate budget, contracts, rates, licensing, procurements, Interagency Agreements, specific to Data Center Services, you will provide operational and incident-based support of systems and structures and directs activities that ensure timely completion of scheduled computer workloads in accordance with Service Level Agreements with internal and external customers, 24 hours per day, 7 days per week. Additionally, you are required to develop and maintain communication links and relationships with top managers and other staff throughout DCS and other state agencies. For a full review of the position duties, details, and working conditions, please click here. What We Are Looking For Minimum Qualifications: * Seven years of supervision, management, or progressively related experience in IT resource management, infrastructure, IT program development, project delivery and the establishment and maintenance of an organization's IT standards; OR * Four years of related experience in IT resource management, infrastructure, IT program development, project delivery and the establishment and maintenance of an organization's IT standards AND a bachelor's degree in Information Technology, Computer Science, or a closely related field. Desired Attributes: * Extensive knowledge of project management principles, processes, and techniques. * Demonstrated skill in managing IT organizations and teams, IT operations, tools, and technologies, and IT management practices such as Information Technology Infrastructure Library (ITIL) certification. * Ability to perform root cause analysis on various issues and drive corrective actions across all organizations. * Demonstrated skill and ability to collaborate with teammates and build positive business relationships with superiors, subordinates, peers, and others outside of their organization. * Proven ability and skill to clearly explain complex/technical concepts in terms that are understandable for technical and non-technical audiences. Application Details and Instructions * Visit the State of Oregon job opportunities webpage to submit your application. Please ensure the work history in your applicant profile is up to date and attach a current copy of your cover letter and resume. If you are a current State of Oregon employee, you must apply through your employee Workday account. * This announcement is for 1 (one), full-time, permanent, Management Service, IOS Section Manager (Information Tech Infrastructure Manager 3) position and may be used to fill future vacancies. * Please save a copy of this job announcement for reference, as it is not available for you to view after the announcement deadline. If you have questions about the announcement, or need an alternate format to apply, please contact the Recruiter, Nancy Karnas at: nancy.karnas@das.oregon.gov | 971-719-3083. Benefits of Joining Our Team The Department of Administrative Services (DAS) Team strives to create an environment that is supportive and encourages work-life balance and innovation. Enterprise Information Services (EIS) is a state government-wide Information Technology (IT) program led by an administrator who also serves as Oregon's Chief Information Officer (CIO). The EIS team is built on collaboration and support. We work together to ensure our customer agencies receive the highest quality of service. We take pride in our work and look for ways to innovate. EIS is committed to hiring highly skilled, diverse and dedicated employees who will bring a unique skill set to the team. Additional benefits include: * Work/life balance, 11 paid holidays a year, and a competitive benefits package. * Advancement and learning opportunities that will help grow your career with the State of Oregon. * Get There - Oregon's easy-to-use carpool matching tool and trip planner. * Live, work, and play in Salem, Oregon. * This position is eligible for hybrid work but is not suitable for full-time remote work. In-office work will be required. Terms of hybrid work and the work schedule will be discussed and agreed upon with the successful candidate and hiring manager. Additional Details * Employee is required to possess and maintain a valid driver's license issued by the state where the employee resides or provide an acceptable alternate mode of transportation. * Employee is required to obtain and maintain CJIS clearance. * Finalists will be subject to a computerized criminal history check. Adverse background data may be grounds for immediate disqualification. * Agency does not offer visa sponsorship. Within three days of hire, applicants will be required to complete I-9 documentation and confirm authorization to work in the United States. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet Agency employment eligibility standards. * Eligible veterans who meet the qualifications will be given veterans' preference. For more information, please visit Veterans Resources. Helpful Links & Resources How to Set Job Alerts | Workday Applicant FAQ | What You Need to Know to Get the Job Oregon Job Opportunities Webpage | Classification and Compensation | Pay Equity Come for a job. | Stay for a career. | Make a difference... for a lifetime! The Department of Administrative Services is an Equal Opportunity, Affirmative Action Employer Committed to Workforce Diversity. At the Department of Administrative Services, we embody the value of hiring a workforce representative of the communities we serve, understanding that a diverse workforce revitalizes our state. We value diversity and foster a positive and welcoming environment where all employees can thrive.