The Broward County Board of County Commissioners is seeking qualified candidates for the position of Library Specialist, Senior. Additional vacancies may be filled from this recruitment for a different location within the library system. This position may be assigned to any location within the Libraries Division based on operational needs.  The purpose of this position is to provide direct public assistance to customers, including: identifying the needs of customers, obtaining library materials, supporting Circulation or Information Team Services, coordinating volunteers and participating in outreach activities, enforcing the customer code of conduct, identifying and reporting equipment concerns, and may serve as a member of the Floating Team supporting multiple library locations system-wide.  The Library Specialist, Senior also serves as supervisor in charge of a branch (as needed) which entails: opening and closing the facility, preparing incident reports, addressing serious customer code of conduct violations and responding to emergencies as appropriate. Broward County is not accepting attachments for this recruitment, including resumes or similar supporting documentation. Please ensure you complete the application in its entirety and include all information you want considered Benefits of Broward County Employment Eleven (11) paid holidays each year Vacation (Paid Time Off) = 2 weeks per year  Up to 40 hours of Job Basis Leave for eligible positions Tuition Reimbursement (Up to 2K annually) Paid Parental Leave Health Benefits High Deductible Health Plan - bi-weekly premiums:  Single $10.39 / Family $76.94 Includes a County Funded Health Savings Account of up to $2400 Annually Consumer Driven Health Plan - bi-weekly premiums: Single $78.64 / Family $273.13 Florida Retirement System (FRS) - Pension or Investment Plan 457 Deferred Compensation employee match The Library Specialist, Senior assigned to Circulation Services, is responsible for supervising a Circulation Services section, including participating in recruitment activities, training, and evaluating staff within their section.  As a supervisor, the Library Specialist, Senior is also responsible for daily task schedules, approving leave and assuring adequate staffing are available to deliver services for the section.  This position is responsible for ensuring that all direct reports complete all County required training and serving as a role model to the team of excellent customer services in accordance to the Libraries Division's policies and procedures.   The Library Specialist, Senior position assigned to Information Services will be responsible for assisting the public with accessing the library's collection and databases; providing reference and reader's advisory services; providing computer assistance to the public; delivering technology classes to the public; presenting programming for all ages, including a variety of equipment and creative technology; assisting with outreach, collection management and program development; and other duties as assigned. This position is cross-trained in circulation functions and as assigned will deliver services for the Circulation section. The Library Specialist, Senior assigned to the Collection Management Unit provides system-wide support for the Libraries Division as it pertains to acquisitions of library materials and maintenance of the online library catalog. This position plans, organizes and performs copy cataloging in the Dewey Decimal Classification, processes new materials, performs basic data entry assignments, and processes invoices related to the purchase of library materials. This position also performs a variety of support tasks, including: scanning images from original documents; recording descriptive metadata and creating a detailed record for the digitized materials.  This position also coordinates the reciprocal borrowing and lending of materials to meet customer needs and other duties as assigned. This position will also perform related work as assigned and may be assigned to work at any library location based on operational needs. This announcement will remain active until a sufficient number of applications has been received and may close at any time. Minimum Education and Experience Requirements Requires two (2) years of library operations and processes experience or experience relevant to area of assignment; including one (1) year of lead work/supervisory experience. Preferences * Associate's Degree or 2 years of higher level education from an accredited college and or university * Bachelor's Degree or higher from an accredited college and or university * Two (2) years or more of experience with an Integrated library system (ie, SirisiDynix Symphony) * Two (2) years lead worker/supervisory experience/supervisor in charge (SIC) * Two (2) years cash handling experience * Two (2) years of Microsoft Office Suite experience * Six (6) months of project planning experience * Proficient knowledge of Anglo-African Cataloging Rules, Revised (AACR2), Library of Congress Subject Headings and Resource Description and Access (RDA) * Two (2) or more years experience creating original as well as copy bibliographic records for monographs, non-print materials and digital resources General Description: Supervises and assists the library staff to ensure that excellent customer service is provided to customers. Works under general supervision, independently developing work methods and sequences. Duties and Responsibilities: The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary. Supervises the work of subordinate library employees, verifying that tasks are completed as assigned; schedules staff and reschedules assignments to cover absences and other branch staffing needs; verifies and corrects timesheets as needed; records staff's leave usage; and coordinates volunteer worker activities in order to supplement staffing levels. Works at the circulation desk providing service to library customers; assists with returning and charging of materials, issues new library cards, gives library services orientation and handles Point of Sale transactions; provides service to customers with account problems and provides resolutions. Trains, supervises, counsels and evaluates the paraprofessional and clerical staff; recruits, trains and supervises volunteers and community service workers; completes staff performance appraisals, addresses deficiencies and sets goals to enable employees to meet expectations. Provides customer service at reference/information desk providing customers with basic information, location of library materials and assistance in the use of computer and other library equipment. Monitors/performs all aspects of cash handling which includes counting cash receipts, preparing deposit amounts for courier pickup, generating and submitting daily cash report; reviews work to confirm that staff are in compliance with Broward County policy and procedure regarding cash handling as well as data entry. Prepares and reviews reports and evaluations; assists in continually reviewing and suggesting revisions to the policies and procedures of the Broward County Library Division. Interprets policies and procedures to staff and public. Participates, as assigned, in system-wide meetings, special projects, committees, and shares information with staff. In collaboration with Community Library Manager and Assistant Branch Manager, serves as a member of the management team of the library. Ensures the safety of library customers by reporting behavior violations and contacting appropriate authorities regarding health, safety issues or atypical behaviors. Prepares a variety of correspondence, notifications, forms and related documents in order to communicate information to staff and the public, collects usage statistics and prepares reports as required. Updates the library catalog database to ensure that records are accurate; removes damaged or lost items from the library catalog database as applicable; contacts customers and adjusts their records to reflect damage inflicted upon library materials; assists in processing materials donated by the public, including processing daily monies collected by the Friends' of the Library volunteer organization. Performs related work as assigned. Physical Demands Physical demands refer to the requirements for physical exertion and coordination of limb and body movement. Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations. Unavoidable Hazards (Work Environment) Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken. None. Competencies * Tech Savvy Anticipates and adopts innovations in business-building digital and technology applications. Successfully leverages the latest technologies to increase performance. Quickly embraces and masters new technological advances adopted by the organization. May help others learn the terminology. * Manages Complexity Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Gathers basic information to understand a problem and find a solution. Seeks to understand and apply systematic problem-solving methods; distinguishes symptoms from underlying problems. * Decision Quality Makes good and timely decisions that keep the organization moving forward. Knows when to act independently and when to escalate issues. Integrates various inputs, decision criteria, and trade-offs to make effective decisions. Typically makes good independent decisions. * Plans and Aligns Plans and prioritizes work to meet commitments aligned with organizational goals. Gains a clear understanding of the main tasks needed to complete work in the right sequence. Identifies the support and resources needed to carry out plans; delivers on time at an acceptable quality level. * Ensures Accountability Holds self and others accountable to meet commitments. Holds self to high standards and consistently honors policies, procedures, and work requirements. Scrupulously ensures all work is correct. * Builds Effective Teams Builds strong-identity teams that apply their diverse skills and perspectives to achieve common goals. Consistently emphasizes and advocates for the team's common goals and priorities. Volunteers promptly to help others and goes the extra mile to ensure the team's success. Recognizes everyone's contributions to the team. * Communicates Effectively Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing. * Courage  Steps up to address difficult issues, saying what needs to be said. Is known for expressing views directly and respectfully; communicates what needs to be said. Assumes personal ownership and responsibility when confronted or challenged; shows readiness to learn and to resolve issues. * Demonstrates Self-Awareness-Awareness Uses a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses. Actively seeks feedback from a variety of sources; asks clarifying questions to understand and improve own impact on others or on team performance. Reflects on and learns from own mistakes. County Core Values All Broward County employees strive to demonstrate the County's four core behavioral competencies. * Collaborates: Building partnerships and working collaboratively with others to meet shared objectives. * Customer focus: Building strong customer relationships and delivering customer-centric solutions. * Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity. * Values differences: Recognizing the value that different perspectives and cultures bring to an organization. Americans with Disabilities Act (ADA) Compliance Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at 954-357-6500 or email Profstandards@broward.org to make an accommodation request. Emergency Management Responsibilities Note: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned. County-wide Employee Responsibilities All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies. All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.