Why USAA?

Let’s do something that really matters.

At USAA, we have an important mission: facilitating the financial security of millions of U.S. military members and their families. Not all of our employees served in our nation’s military, but we all share in the mission to give back to those who did. We’re working as one to build a great experience and make a real impact for our members.

We believe in our core values of honesty, integrity, loyalty and service. They’re what guides everything we do – from how we treat our members to how we treat each other. Come be a part of what makes us so special!

The Opportunity

USAA’s

Organizational Design Consultants

work with Sr. Business Leaders and HR Business Partners to create strategies and design organization solutions that enable business outcomes and company differentiation. They leverage their organizational expertise to diagnose organizational issues, create organization design solutions, facilitate design sessions, and coach Sr. Executives and partners through all phases of design. Additionally, they develop and refine USAA’s organization design discipline and tools to effectively support the business with their unique design needs.

This position can work remotely in the continental U.S. with occasional business travel. Relocation assistance is available for this position.

What you'll do:

Provides advanced knowledge and strategic guidance covering a wide range of OE solutions such as organizational design diagnostics, culture shaping, employee engagement and strategy integration.

Partners with the business to diagnose and frame complex problems by identifying performance gaps in people, process, organization, culture and technology in partnership with Process Engineering, Change Management and/or HR functions.

Develops holistic recommendations and tool sets based on the findings.

Provides insight and guidance to HR Business Partners and COEs in organizational effectiveness strategies, core practices, and tools.

Devises and implements plans to build a stronger organizational effectiveness capability across HR.

Partners with HR Business Partners on OE discipline and tools.

Consults with senior management on opportunities, issues and trends.

Researches, analyzes and monitors measures of success of OE solutions.

Maintains current knowledge of advances in Organizational Effectiveness, Change Management, Employee Engagement, and Behavior Shaping methodologies.

Applies leading edge methods and practices to improve enterprise organizational effectiveness capabilities.

Researches and shares internal and external best practices.

Supports third party vendor in process and reporting.

Administers program budgets and resources, schedules, and vendor compliance to contract specifications.

Builds project plans.

Monitors programs through quantitative and qualitative data.

Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

Bachelor’s Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

6 years of organization design consulting experience leading complex, large scale enterprise wide efforts using industry-standard consulting methodologies to diagnose organizational issues with internal clients and implement creative, value added solutions.

Advanced understanding of and practical experience in principles, methods and tools in the following disciplines: organizational effectiveness, change leadership, organizational design and systems design, cultural integration, and high performance teams.

Ability to translate strategy into specific goals, action plans and deliverables.

What sets you apart:

Experience coaching leaders on organization design and effectiveness principles

Proven capability in connecting company strategy to function specific organization design efforts

Experience developing and coaching more junior consultants in organizational design facilitation, systemic and critical thinking, and political navigation

Extensive facilitation experience leading to timely and appreciable business outcomes

Proven track record of successful organization design implementation and embedding with clients

Experience documenting Executive-level deliverables and presentations

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

What we offer:

Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $109,130-208,580

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Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

If you are an existing USAA employee, please use the internal career site in OneSource to apply.

Please do not type your first and last name in all caps.

Find your purpose. Join our mission.

USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.

USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself – you just need to share our passion for serving our more than 13 million members.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

California applicants, please review our HR CCPA - Notice at Collection (https://statmcstg.usaa.com/mcontent/static_assets/Media/enterprise_hr_cpra_notice_at_collection.pdf) here.

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.