Job Description and Duties THIS POSITION MAY BE ELIGIBLE FOR A HYBRID WORK SCHEDULE. THE AMOUNT OF TELEWORK IS AT THE DISCRETION OF THE DEPARTMENT AND IS SUBJECT TO CHANGE AS BUSINESS NEEDS ARISE. The EDD Workforce Services Branch (WSB) is seeking candidates to apply for an Associate Governmental Program Analyst (AGPA) position in the Deputy Director's Office within the Workforce Services Branch (WSB). Working as an analyst, you'll be part of a diverse and passionate team helping our fellow Californians get back to work. You'll support the Deputy Director's Office and Executive Team by utilizing your problem solving skills and communication skills to execute statewide communication strategy to internal and external stakeholders. You'll provide excellent customer service and administrative support through strong organizational and time management skills. You'll enjoy a fast-paced, dynamic workload that will keep you engaged and motivated. You'll have knowledgeable and supportive team members and management to help you succeed. You'll make a difference every day. The Branch Project Coordinator will serve as a project manager for a wide variety of WSB special projects, initiatives, and communication strategy statewide. This unique position provides direct exposure to the WSB Executive team, and primarily the WSB Deputy Director and Associate Deputy Director/Chief of Staff, the EDD Directorate, the Labor and Workforce Development Agency (LWDA), and other Workforce System Executives. The WSB Deputy Director's Office is a small, fast-moving office within a large Branch of 1146 people and is managed by the Associate Deputy Director/Chief of Staff. We build and maintain relationships through our people skills, analytical skills, anticipating needs and deriving creative solutions. We handle a wide variety of branch-level issues and questions under the direction of human-centered leaders. This position is the only one of its kind within the Branch, and the incumbent will complete independent work frequently, but will actively use people skills to build in-person and virtual relationships throughout the state. About WSB: The Workforce Services Branch (WSB) administers the Workforce Innovation and Opportunity Act (WIOA) and Wagner-Peyser (W-P) programs which prepare adults, youth, and dislocated workers for participation in the workforce and brings employers with job openings together with qualified job seekers. The WSB is comprised of three Field Divisions which directly deliver services to the public across California: Los Angeles/Coastal Division, Northern Division, and Southern Division. The WSB's Central Office Workforce Services Division supports EDD staff in the field and provides program guidance to WIOA-funded partners located throughout California. The Deputy Director's office oversees the Branch personnel program, risk management program, statewide workforce initiatives and participates in the development of policy and funding strategies in support of the workforce system. WSB Mission: California's workforce system supports economic vitality by connecting people, training, and work. As a state employee, you potentially have access to excellent medical, dental, and vision insurance, retirement and savings plans, the Employee Assistance Program and more! In addition to these benefits, you'll receive regular paid leave, Professional Development Days, a Personal Holiday, paid State Holidays, and potential annual raises. See the California State Employee Benefits Summary for more information. The position is located at 722 Capitol Mall, Sacramento, CA in the heart of downtown Sacramento within walking distance to light rail, farmer's market during the summer months, the Golden 1 Center, the California State Capitol, historical Old Sacramento and an eclectic collection of retailers, restaurants, food trucks and entertainment venues. Electric bike and scooter rentals are readily available. The EDD provides a 100% discount to select commuter methods with pick-up/drop-off locations close to the office. Does this job seem like a good fit for you? If so, please see the Duty Statement and Desirable Qualifications below as it outlines more information on the available positions. Join our team to improve the lives of Californians! You will find additional information about the job in the Duty Statement. Working Conditions Visa Sponsorship This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment. This position is considered "hybrid" with on-site work two days a week at 722 Capitol Mall and telework three days a week, on average, dependent on operational needs. Minimum Requirements You will find the Minimum Requirements in the Class Specification. * ASSOCIATE GOVERNMENTAL PROGRAM ANALYST Additional Documents * Job Application Package Checklist * Duty Statement Position Details Job Code #: JC-449753 Position #(s): 280-339-5393-009 Working Title: Branch Project Coordinator Classification: ASSOCIATE GOVERNMENTAL PROGRAM ANALYST $5,855.00 - $7,327.00 A # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: 8:00am-5:00pm Work Week: Monday-Friday Department Information The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks. Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD. Department Website: http://www.edd.ca.gov Special Requirements It is strongly encouraged to apply through your CalCareer Account at www.calcareers.ca.gov. Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing. If you are unable to apply electronically through your CalCareer account, please mail a completed and signed State Examination/Employment Application STD Form 678 and application package to the mailing address provided in the "Application Instructions' section below and ensure the following: * Clearly indicate the Job Code #, Position Number and the Classification Title of this position in the "Examination or Job Title(s) For Which You Are Applying" section located on Page 3 of your State Examination/Employment STD Form 678. * Clearly indicate the basis of your eligibility (list, transfer, reinstatement, etc.) in the "Explanations" section located on Page 3 of your State Examination/Employment Application STD Form 678. * Remove and do not submit the "Equal Employment Opportunity" questionnaire (Page 10) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only. * Do not include your full Social Security Number on your documents and/or do not provide any LEAP information. Examination/Assessment To apply for this position, you must obtain list eligibility by taking and passing the examination. If you already have list eligibility for this classification, you do not need to retake the examination unless your list eligibility has expired. Click the examination link below for more information and to take the exam: Associate Governmental Program Analyst Bulletin For more information about the State hiring process, click here. To watch tutorials on how to apply for a State job, click here. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 9/28/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Employment Development Department Attn: Job Control #449753 Human Resource Services Division, MIC 54 PO Box 826880 Sacramento, CA 94280-0001 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Employment Development Department Attn: Job Control #449753 EDD/Human Resource Services Division (6th floor solar) 722 Capitol Mall Sacramento, CA 95814 08:00 AM - 04:30 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: * Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. * Resume is optional. It may be included, but is not required. * Degree and/or School Transcripts * Statement of Qualifications - A Statement of Qualifications (SOQ) is Required. Please see "Statement of Qualifications Requirements" section for more information about the SOQ. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: * Excellent interpersonal skills, with the ability to anticipate needs, work within a team, and build longlasting, beneficial relationships with internal and external stakeholders. * Strong attention to detail, accuracy, organizational skills and time management. * Written and oral communication and presentation skills * Strategic thinking and project management skills * Excellent customer service skills with tailoring the approach by the audience * Strong technical skills and proficiency with Microsoft Office Suite, including, but not limited to: Word, PowerPoint, Excel, Adobe, and Teams. * Ability to comfortably speak with executives and all levels of staff * Ability to proactively provide feedback/recommendations, anticipate risks and identify issues. * Ability to work independently and take initiative to ensure tasks, projects and objectives are complete * Ability to see the "big picture" and "work in the gray"; ability to problem solve in uncertain situations while demonstrating adaptability and flexibility. Benefits Benefit information can be found on the CalHR website, www.calhr.ca.gov, and the CalPERS website, www.calpers.ca.gov. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: http://www.edd.ca.gov Hiring Unit Contact: Gabriela Bristow (916) 654-0858 Gabriela.Bristow@edd.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 654-8434 EEOMail@edd.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Statement of Qualifications Requirements A Statement of Qualifications (SOQ) is Required. The SOQ serves as documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ is not a resume or cover letter. Resumes and/or Cover Letters DO NOT take the place of the SOQ. Applications received without an SOQ may not receive further consideration and may be excluded from the hiring process. All SOQs must have your name in the upper right-hand corner of the the document. Please clearly number your responses to the following questions in no more than two pages: * Describe your knowledge and experience with project management or coordinating projects/events. * Describe your customer service experience and anticipating your customer's needs. * Explain how you approach drafting correspondence, reports, or presentations for executives or upper management. Background Investigation Requirement The position(s) may require an applicant to pass a background investigation. However, applicants will not be asked to provide information about a conviction history unless they receive a conditional offer of employment. The department will make an individualized assessment of whether the conviction history has a direct or adverse relationship with the specific duties of the job and the work performed by the department. The department will consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency, nature and seriousness, and age at the time of the offense(s). The investigation will consist of completion of a personal history statement and fingerprinting checks with the Federal Bureau of Investigation, Department of Justice, and/or local law enforcement agencies. Anyone failing to pass the background investigation will be provided information on how to appeal the process. A criminal conviction may not result in an automatic determination of "Not Qualified." ADDITIONAL DEPARTMENT INFORMATION The Employment Development Department may require a new probation in accordance with applicable probationary period rules. Click on the link to complete the Employment Development Department Recruitment Survey: EDD Recruitment Survey Merit System Principles Information regarding Merit System Principles provided to public employees by the State Civil Service Act can be found on the CalHR website at https://www.calhr.ca.gov/Training/Pages/performance-management-merit-system-principles.aspx Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.