Job Description: Senior Systems Analyst, Digital Share Services The Role and Team Fidelity's Workplace Investing (WI) Digital Shared Services team is looking for a highly motivated systems analyst to be part of its dynamic, globally distributed team of IT professionals responsible for the development and maintenance of Fidelity's WI Digital Shared Services platform. A successful systems analyst on this team participates in all phases of a project lifecycle, but is more actively involved in solutioning with our Squad Leads / Product Owners to gather & document business and systems requirements, helping with current state analysis of our systems, helping define our technology solution, and partnering with QA in test case preparation. The role requires great collaboration with members of various business and IT groups throughout the life cycle of a project. Our team focuses on building scalable and innovative solutions that help millions of Fidelity's customers plan & invest for retirement, manage, and transact from their DC retirement accounts. You will be part of an agile engineering scrum team working in a fast-paced environment, closely collaborating with business product, architecture, and other engineering teams. This position is based out of Westlake, Texas. Primary Responsibilities * Assist in defining project scope based on analysis of business requirements and existing systems * Write User Stories which include concise and clear system requirements which will be used by developers to implement API updates * Produce use case documents and functional solutions to achieve project goals * Track changes, decisions and issues that occur during the project and create/maintain up to date documentation * Participate in the development and review of test plans by QA * Work closely with the Squad Leader and Scrum Master to help with project planning * Work closely with Tech Lead, developers and QA Testers to ensure systems requirements are being developer and tested per specifications. Education and Experience * Bachelor's degree in an IT or a Financial subject area required * 5+ year(s) of systems analysis experience required * 3+ year(s) of experience working with Agile development teams Skills and Knowledge * Excellent written & verbal communication and presentation skills * Excellent analytical & problem solving skills * Proactive collaboration with both business customers and highly technical team members * General IT knowledge preferred * Working knowledge of Microsoft Toolkit * Knowledge of software development methodologies & tools including Agile and Jira * Financial Services/401k knowledge is preferred * Ability to read and understand code is a plus * Ability to work successfully across geographic locations Company Overview At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at accommodations@fmr.com or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation. Certifications: Company Overview Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients' money. Join Us At Fidelity, you'll find endless opportunities to build a meaningful career that positively impacts peoples' lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees' Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don't need a finance background to succeed at Fidelity-we offer a range of opportunities for learning so you can build the career you've always imagined. Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks). At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation, detailed in this document, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine. We invite you to Find Your Fidelity at fidelitycareers.com. Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com.