Position Title: Public Service Administrator Option 3 Agency : Department of Innovation and Technology Posting Date : 07/18/2024 Closing Date/Time: 07/31/2024 Salary: $7,966.00 - $11,759.00/month Job Type: Salaried County: Cook Number of Vacancies: 1 Plan/BU: RC063 This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position. All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal. Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered. Posting Identification Number 39856 Are you looking for a rewarding career with an organization that values their staff? The Department of Innovation & Technology (DoIT) is seeking to hire qualified candidates with the opportunity to work in a dynamic, creative thinking, problem solving environment. This position serves as the Technology Services Manager, supporting the Illinois Department of Commerce & Economic Opportunity (DCEO). In this role, you will perform project management functions in conjunction with the maintenance, development, and implementation of DCEO Data Processing Systems and GIS applications. You will be responsible for developing and administering project work plans, participating in overall data processing information systems planning. In addition, you will serve as a working supervisor to Technical Services staff, assisting in the preparation of DCEO Technical Services budget. If you possess these knowledges, skills, abilities, and experience, we invite you to apply for this position to join the DoIT Team! As a State of Illinois employee, you receive a comprehensive benefits package including: * Competitive Group Insurance benefits including health, life, dental and vision plans. * Flexible work schedules (when available and dependent upon position) * 10 -25 days of paid vacation time annually (10 days for first year of state employment) * 12 days of paid sick time annually which carryover year to year * 3 paid personal business days per year * 13-14 paid holidays per year dependent on election years * 12 weeks of paid parental leave * Pension plan through the State Employees Retirement System * Deferred Compensation Program - voluntary supplemental retirement plan * Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP) * Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility For more information regarding State of Illinois Benefits follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx Essential Functions 20% Under general direction of the Chief Information Officer, serves the Technical Services Manager for the Department of Innovation & Technology (DoIT) Supporting the Illinois Department of Commerce & Economic Opportunity (DCEO): * Performs project management functions in conjunction with the maintenance, development, and implementation of major new segments of the DCEO Information Systems. * Formulates policy for the implementation of new system network functionality. 20% Develops and administers project work plans: * Calculates manpower, time, and cost estimates for EDP projects hardware and software including DCEO's internet website. * Tracks projects using an automated project control system. * Prepares proposals for requests for computer and equipment maintenance and upgrades. * Develops and administers project work plans including the calculation of manpower, time, and cost estimates for Network projects. 20% Organizes and controls the Agency's Local Area Network system: * Coordinates and plans with third party providers and DoIT Network Operations to facilitate connectivity to DCEO applications. * Provides linkages through the Internet with DCEO programs. 10% Participates in overall data processing and information systems planning for DCEO: * Provides recommendations to planning and implementation of data processing and information systems. Essential Functions Continued 10% Serves as working supervisor: * Assigns and reviews work. * Provides guidance and training to assigned staff. * Counsels staff regarding work performance. * Reassigns staff to meet day-to-day operating needs. * Establishes annual goals and objectives. * Approves time off. * Prepares and signs performance evaluations. 10% Assists in the preparation of fiscal budget projections including personnel, computer resource requirements, office equipment, travel, and education: * Maintains independent budgetary control. * Allocates expenditures. 5% Keeps abreast of new developments in the Information Technology field: * Continues education by attending meetings, training sessions, seminars, and conferences to increase familiarity with and remain current on products, vendors, techniques and procedures. * Attends demonstrations and exhibitions related to assigned operations. 5% Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above. Minimum Qualifications 1. Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college with coursework in management information systems, data processing, telecommunications or related fields. 2. Requires prior experience equivalent to three (3) years progressively responsible administrative experience in management information systems, data processing or telecommunications in a public or business organization. Specialized Skills 1. Requires three (3) years of professional experience in a technical and complex information technology environment supporting the day-to-day management, administration, and application development needs of private or public organization. 2. Requires three (3) years of professional experience with Project Management and developing project plans using MS Project. Preferred Qualifications (In Order of Significance) 1. Three (3) years of professional experience in a technical and complex information technology environment supporting the day-to-day management, administration, and application development needs of private or public organization. 2. Three (3) years of professional experience with Project Management and developing project plans using MS Project. 3. Three (3) years of professional experience supervising a team of IT professionals in a business or public organization. 4. Working knowledge of Local Area Network (LAN) support, including servers, equipment, and maintenance. 5. Ability to estimate and budget for future needs and cost of personnel, space, equipment, supplies and services. 6. Ability to analyze administrative problems and adopt an effective course of action. 7. Ability to develop and maintain cooperative working relationships. 8. Demonstrated verbal and written communication skills. Conditions of Employment NOTE: Applicants must possess the ability to meet ALL of the following conditions of employment, with or without reasonable accommodation, to be considered for this position. 1. Requires the ability to verify identity. 2. Requires employment authorization to accept permanent full-time position with the State of Illinois. 3. Requires the ability to pass a position specific, agency required background check. 4. Requires the ability to travel in performance of duties. 5. Requires ability to work overtime including scheduled, unscheduled, short notice, evenings, weekends, and holidays. 6. Requires the ability to serve in an on-call capacity. 7. Requires the ability to work outside of normal hours to meet deadlines. 8. Requires the ability to use agency supplied equipment such as laptop, personal computer, work cell phone, etc. 9. Requires the ability to attend seminars, conferences, and training to remain current on methods, tools, ideologies, or other industry related topics relevant to job duties. 10. Requires the ability to lift and carry objects or equipment weighing up to 25pounds. This is considered medium work as defined by the U.S. Department of Labor (20 CFR 404.1567(c)). Medium work involves lifting no more than 50 pounds at a time with frequent lifting or carrying of objects weighing up to 25 pounds. The conditions of employment listed are incorporated and/or related to any duties included in the position description. Work Hours: 8:30AM - 5:00PM M-F Work Location: 100 W Randolph St Chicago, IL 60601-3218 Agency Contact: Jessica.Jordan2@illinois.gov Posting Group: Office & Administrative Support This position DOES contain "Specialized Skills" (as that term is used in CBAs). The Department of Innovation & Technology (DolT) is the state's IT agency delivering an enterprise approach to statewide technology, innovation and telecommunication services, as well as policy and standards development, lifecycle investment planning, and cybersecurity services. With over 1,500 employees, DolT delivers IT services and innovative solutions to customer agencies to improve services provided to Illinois residents, DolT offers employees the opportunity to advance their careers, develop new skills and reach their potential, both personally and professionally. DoIT is committed to promoting and preserving a workplace culture that embraces diversity and inclusion. We welcome and value employees with different backgrounds, life experiences and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation. APPLICATION INSTRUCTIONS Use the "Apply" button at the top right or bottom right of this posting to begin the application process. If you are not already signed in, you will be prompted to do so. State employees should sign in to the career portal for State of Illinois employees - a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. Non-State employees should log in on the using the "View Profile" link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account. If you have questions about how to apply, please see the following resources: State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid Non-State employees: on Illinois.jobs2web.com - click "Application Procedures" in the footer of every page of the website. The main form of communication will be through email. Please check your "junk mail", "spam", or "other" folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses: * donotreply@SIL-P1.ns2cloud.com * systems@SIL-P1.ns2cloud.com Nearest Major Market: Chicago