Vice President, Production Services Infrastructure Support II At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we touch nearly 20% of the world's investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.     We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about. We're seeking a future team member for the role of Vice President, Production Services Infrastructure Support II to join our LINE of BUSINESS OR CORPORATE ORGANIZATION team. This role is located in Pittsburgh, PA. In this role, you'll make an impact in the following ways:  * Design, implement, integrate, and provide full support for complex software in a multi-tiered, multi-platform environment. * Maintains and supports moderately complex infrastructure environments. * Performs complex troubleshooting as a subject matter expert.   * Works to ensure appropriate monitoring and alerting setup.  * Leads root cause analysis and problem management for complex problems to address underlying technical issues. * Collaborates with business and application development stakeholders. * Lead production readiness reviews for new releases and validate the supportability of changes prior to introduction into production. To be successful in this role, we're seeking the following:  * Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree preferred. 8 - 10 years of related infrastructure experience required; experience in the securities or financial services industry is a plus. * 5+ years of Exchange Administration in on-prem, cloud and hybrid deployments, including: * Experience with Powershell scripting for automation is required. * Deep knowledge of email security protocols including SPF, DKIM, DMARC  * Advanced troubleshooting of mail flow issues5+ years in roles directly supporting end users with technology issues, specifically focused on Microsoft 365 and Azure applications in addition to email At BNY, our culture speaks for itself. Here's a few of our awards:  * America's Most Innovative Companies, Fortune, 2024 * World's Most Admired Companies, Fortune 2024 * Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 * Best Places to Work for Disability Inclusion, Disability: IN - 100% score, 2023-2024 * "Most Just Companies", Just Capital and CNBC, 2024 * Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024 * Bloomberg's Gender Equality Index (GEI), 2023 Our Benefits and Rewards:  BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.  BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.   BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.