Cognizant Technology Solutions
Data Entry Specialist - Onsite RenoPosted
2 weeks 5 days ago
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Job Description
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Cognizant is one of the world's leading professional services companies, we help our clients modernize technology, reinvent processes, and transform experiences, so they can stay ahead in our constantly evolving world. We are looking to expand our team working in office in Reno, Nevada! Do you thrive in a busy environment and able to multi-task successfully? If so, please apply today!
Essential Functions:
* Support the complex/critical job duties daily with high personal diligence in conducting work with primary focus on Compliance, Quality, Timeliness and Productivity.
* Support conducting quality audits in time, ensure timely feedback to associates to improve quality, ensure errors are root caused, corrective and preventive actions are in place.
* Effectively triaging the complex cases that need research and root causing, working with internal and external parties aligning with customer centric approach while strictly adhering to standard guidelines and work instructions.
* Handle/guide the team in managing escalations, expectations per timelines, for both customers and internal partners.
* Applications and system savvy to quickly adapt to changes in IT systems and programs.
Job Knowledge, Skills, and Abilities:
* Exceptional written and verbal communication skills with an emphasis on crafting business correspondence. Excellent command of the English language.
* Ability to multi-task and work under pressure
* Detailed oriented, adaptable to learn new processes/procedures.
* Work effectively as part of a team
* Basic understanding of sales operations, contract setup, contract workflows, billing and customer set up activities among other related processes.
* Proficiency in Microsoft tools and computer skills, keyboard, numeric data entry, and use of a mouse
* Positive, strong work ethic and professional attitude
* Ability to learn prescribed Work Instructions and follow steps required to perform the assigned work.
* Proactively notify management when work instructions are not clear, or assistance is required.
* Maintaining documentation for work performed.
* Flexibility to work a shift between 7:30am-6:30pm - Monday through Friday. This position will be working in an office environment.
Education and Experience:
* Must have 1+ years of relevant work experience in an office setting.
* High School diploma required; bachelor's degree preferred.
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
* Medical/Dental/Vision/Life Insurance
* Paid holidays plus Paid Time Off
* 401(k) plan and contributions
* Long-term/Short-term Disability
* Paid Parental Leave
* Employee Stock Purchase Plan
The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.
* Cognizant is a global community with more than 345,000 associates around the world.
* We don't just dream of a better way - we make it happen.
* We take care of our people, clients, company, communities and climate by doing what's right.
* We foster an innovative environment where you can build the career path that's right for you.
About us:
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, helping organizations modernize technology, reimagine processes and transform experiences so they stay ahead in a fast-changing world.
Our commitment to diversity and inclusion:
Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
Disclaimer:
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
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