Jobtree Logo small
Posted
1 week 4 days ago

To see more jobs like this as they come available

Visit the Career page to search more jobs now

Scroll to the bottom to apply

Job Description

(click to see jobs for roles related to this one)

Job Summary As Assistant Front Office Manager, you would be responsible for directing and administering Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards: Responsibilities * Manage all Front Office operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation. * Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward. * Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly. * Ensure compliance with Company standards. * Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolves guest concerns. * Initiate and implement up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue. * Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events. * Complete audit procedures, as needed. * Recruit, interview and train team members Salary $45,000 - $48,000 DOE If you believe hospitality and a friendly smile are your strengths, we want to talk to you! This is a full-time, year-round position working at the Hilton Myrtle Beach. Flexible & evening schedule, with holidays and weekends required. We offer PTO, Health Benefit Plans, 401(k) & Company Match, Life Insurance, Maternity/Paternity Leave, Educational Assistance, Free Lunch, Free Health Club Membership and discounted travel program benefits for team members and their family, plus more! EOE / AA / M / F / Veterans / Disabled / Drug Free Workplace

Use the apply button below to start the application on our partner site.

Apply on employer site
Find more jobs like this using our Career Search Tool.
Need help with your career search including preparing your resume, networking, company research or even figuring out what kind of job you want? Check out our other career resources.
Need help finding more jobs that might be a good fit for your experience?Click here to evaluate your fit across all the roles on our site at once