Company Description NBCUniversal owns and operates over 20 different businesses across 30 countries including a valuable portfolio of news and entertainment television networks, a premier motion picture company, significant television production operations, a leading television stations group, world-renowned theme parks and a premium ad-supported streaming service. Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world. Job Description NBC Sports Next is where sports and technology intersect. We're a subdivision of NBC Sports and home to all NBCUniversal digital applications in sports and technology within our two groups: Youth & Recreational Sports and Golf. At NBC Sports Next, we make playing sports better through innovative technology and immersive experiences for athletes, coaches, players and fans. We equip more than 30MM players, coaches, athletes, sports administrators and fans in 40 countries with more than 25 sports solution products, including SportsEngine, the largest youth sports club, league and team management platform; GolfNow, the leading online tee time marketplace and provider of golf course operations technology; GolfPass the ultimate golf membership that connects golfers to exclusive content, tee time credits, and coaching, tips; TeamUnify, swim team management services; and GoMotion, sports and fitness business software solutions. At NBC Sports Next we're fueled by our mission to innovate, create larger-than-life events and connect with sports fans through technology that provides the ultimate in immersive experiences. NBC Sports Next includes two groups. This role is part of our Golf group. Golf fuses the team behind products and services like GolfNow, TeeOff and GolfPass, which better connects golfers and golf facilities around the world through innovative solutions like cloud-based golf course management and SmartPlay contactless technology and services that create optimum golfing experiences. Come join us as we work together as one team to innovate and deliver what's Next. Providing white glove service for digital marketing initiatives, the Sales and Marketing Specialist is responsible for email marketing design, client communication, relations, and support. This role prioritizes the creation of client-requested email marketing materials as well as ensuring that a strategic presence is maintained across multiple digital and social media platforms as well, as well as serving as the primary support liaison, answering client inquiries, and providing additional assistance as needed, as well as collaborating with our sales team for product adoption. Job Duties * Email Marketing Design and Management: Innovatively design, develop, and share digital email marketing materials in line with specific client requests, ensuring alignment with their branding and promotional goals. * Client Support and Communication: Act as the initial point of contact for client inquiries, providing prompt and professional support and facilitating optimal client satisfaction. * Social Media Management: Strategically distribute digital content with audiences across various social media platforms: Facebook, Instagram, Twitter, and LinkedIn. * Website Management: Efficiently handle website edit requests, ensuring that all company and client websites are up-to-date and accurately reflecting pertinent information. * Additional Marketing and Administrative Duties: Undertake additional marketing and administrative tasks as necessary, supporting wider company objectives. * Open and coordinate support cases for clients, liaising with technical or specialized teams when additional assistance is required. * Working with the GolfNow team to consult and close golf courses/resorts on compelling offers for GolfNow's suite of products * Drive adoption of the 6 core products including Platform, Plus, Answers, Technology, Premium Marking and ClubBuy * Implement strategic business initiatives to expand the range of offerings for our GolfNow customers * Working with Golf Course Partners to support and help develop plans to operate their business daily Qualifications Basic Requirements * 2+ years of relevant experience * Email Marketing Design Skills: Expertise in designing and managing client-oriented email marketing campaigns, ensuring alignment with branding and promotional endeavors. * Digital Content Creation: Proven experience in creating compelling digital marketing materials, with a deep understanding of online user experiences and digital engagement practices. * Social Media Proficiency: Demonstrated ability in managing business profiles on Facebook, Instagram, Twitter, and LinkedIn, including content creation, posting, and audience engagement. * WordPress and WooCommerce Management: Competence and hands-on experience with WordPress and WooCommerce to effectively manage and update client websites and online stores. Desired Characteristics * Communication: Exceptional written and verbal communication skills, ensuring professional and timely client interactions. * Client Management: Adept at managing client relationships and ensuring their satisfaction through meticulous delivery on requests. * Marketing Knowledge: Solid understanding of digital marketing principles, with a significant focus on email marketing design. * Digital Proficiency: Ability to navigate, update, and enhance websites and online stores using WordPress and WooCommerce. * Organization: Capability in managing various tasks and schedules efficiently. Attitude: * Positive and Collaborative: Brings a positive, collaborative attitude to the workplace, contributing to the team's overall success and maintaining a healthy work environment. * Proactive: Takes initiative and approaches tasks and challenges with a solution-oriented mindset. Additional Requirements * Must be willing to work in Orlando, FL * This position has been designated as hybrid, generally contributing from the office a minimum of three days per week. * May be asked to provide a reel/portfolio of work examples Additional Information NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable. 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