Classification Title: Mail Services Student Associate - Front Office Job Description: Departmental responsibilities include: * Assisting with processing mail and packages by operating mailing machines and shipping software. * Assist with print jobs, including folding, inserting, and operating printing equipment. * Scanning incoming packaging and assisting with daily delivery routes. * Other duties as assigned Guest service responsibilities include: * Answer general questions about USPS, UPS and Passports. * Assist at University functions and events (i.e. Preview Days, Move-In, Tabling, etc.). * Perform general office duties such as filing, photocopying, preparing mailings, making on-campus deliveries walking or in State Vehicle, posting flyers, or assisting technical staff. * Serve as a positive host by welcoming guests to Mail Services office. * Provide accurate information as requested by customers at the desk or over the phone. * Research and have knowledge of a variety of sources of University and community information. Cashiering responsibilities include: * Selling postage, priority mail, express mail, and accountable mail; weigh letters and parcels and compute mailing costs based on type, weight, and destination. * Operate a cash register, providing change and handling cash, credit, and check transactions. * Report notable activities, problems, questions, etc. to the appropriate individuals. * Perform end-of-day audits when needed. Expected Salary: $13.00 Hourly Minimum Requirements: * Ability to commit to working through at least the end of December 2024. * Valid Driver License. * Must be able to lift, bend, crawl, climb, etc. as needed to stock inventory and reach equipment. Preferred Qualifications: * Excellent customer service skills, a positive attitude, professional demeanor, and problem-solving/conflict resolution skills. * Strong written and verbal communication skills. * Reliable, responsible, professional in appearance and able to work under pressure. * Ability to organize and prioritize with a high attention to detail and confidentiality. * Ability to maintain accuracy and efficiency in a fast-paced environment. * Proficient in data entry, typing skills, Microsoft Office products with advanced knowledge of Microsoft Excel. * The ability to work independently, identifying resources and make independent decisions. * Flexible hours for availability. Special Instructions to Applicants: Application must be submitted by 11:55 p.m. (ET) of the posting end date. Health Assessment Required: Yes