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Job Description

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At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world. A Day in the Life This field-based role is responsible for the execution of US Cardiac Rhythm Management (CRM) field inventory strategies and initiatives to achieve Service, Inventory, Scrap, Obsolescence, Gains and Losses (SOGL) and Freight goals. This position acts as a district liaison for inventory topics between field-based employees (Sales Reps, Clinical Specialist, District Managers)/ Customers and the internal team (Global Supply Chain, Distribution, Customer Care, Marketing, Logistics, and IT) while reporting directly into the US CRM Field Inventory Analyst organization. This individual must be analytical, results oriented and highly organized with the ability to multi-task and have a readiness to adapt to changing field and departmental needs. The field inventory team will receive cross-training for the cardiovascular clinical specialist role and can transition to this cardiovascular clinical role as part of the standard career path. Responsibilities may include the following and other duties may be assigned. Field Inventory Management * Daily engagement with multiple internal and external business partners to coordinate inventory strategies. * Supports inventory repositioning for emergent case needs, filling order from field, short date management, stagnant inventory management, cycle count completion and correction of inventory accuracy issues. * Partner with field-based District Service Managers, Clinicals Specialist, Sales Reps and District Managers to ensure the right product is the right place at the right time helping to execute the perfect patient and customer experience through daily coverage logistics. * Coordinate and execute Phase-In and Phase-Out activities for product launches including coordinating with other Medtronic employees on collection and accessing accounts/hospitals to place and remove inventory while ensuring support documents are accurate. * Mobilizing inventory for supply constraints within the assigned district. * Collaborate with internal team of Customer Care Supply Chain Analyst and Field Inventory Program Managers to accelerate shared business objectives focused on mobilizing inventory. * Build credibility, trust, and respect from internal and external customers. * Looks for win-win solutions to meet BU needs while also driving the Field Inventory strategies. * Reviews and analyzes data and proactively elevates issues; partners with stakeholders to drive action appropriately. * Takes initiative by not only identifying opportunities/issues but also developing business cases and alternatives. * Communicate and facilitate the execution of inventory management initiatives with sales teams. Account Consignment Inventory Management * Proactively monitor and maintain inventory levels at customer accounts. * Conduct cycle counts of inventory at customer accounts as needed. * Ensure expired and short-dated units are identified, segregated, returned, and swapped out for longer-dated units in alignment with internal process and procedure. * Assist with resolving discrepant inventory levels at customer accounts. * Educate customers on inventory management requirements including care and handling, inventory level maintenance, Use-by-Date reviews, order placement, returns, swap-outs, and other processes as required. * Maintain effective relationships with Customer Care Supply Chain and Customer service operations to insure effective fulfillment of customer orders. * Assist sales field with obtaining signed Consignment Agreements (CA) and Inventory Schedules (IS). Other Job Duties * Provides regular on-call support for evenings and weekends when critical business needs arise. * Remote position that travels locally regularly including additional overnight or occasional flight travel. * Understands and adheres to FDA Regulations, quality and training requirements, SOPs, and Work Instructions-continually looking for opportunities to improve quality. * Stay current on internal training requirements and product knowledge. * Proactively proposes ideas for process improvement and takes action to drive completion. * Meets deadlines and drives results; proactively communicates and resets expectations when timeline is not achievable. * Able to work flexible schedule as business needs dictate. Additional Information * This position will support Newton, Massachusetts territory. The ideal candidate would reside near Newton, Massachusetts to successfully support this district. * This role is 100% field-based, and candidates will be travelling locally for the majority of job duties. Candidates must be able to support overnight/long distance travel to Massachusetts when required (25-50%) * Must have valid driver's license with clean record and subject to regular driver's license review for compliance purposes. Nice to Have * High aptitude for problem solving and troubleshooting. * Excellent communication, interpersonal and customer service skills. * Experience with inventory management within supply chain or distribution environment. * Self-motivated; can work with minimal supervision remotely traveling to key customers. * Ability to participate in numerous tasks and work multiple projects in a fast-paced environment. * Systems knowledge: Microsoft Excel, PowerPoint, Word, Visio, Salesforce, mStar. * Ability to travel overnight on short notice as needed. * Interest and desire to grow into a clinical field-based role such as Clinical Specialist, Sales Rep, Field Inventory Analyst Manager, District Service Manager or District Sales Manager. * Preferred to have Six Sigma Yellow, Green or Black Belt Certification. * Preferred to have APICS CPIM/CSCP Certification. * Strong analytical and problem-solving skills. * Demonstrated negotiation/influence management skills--positively resolving conflict. * Demonstrated ability to communicate effectively and professionally (written and verbal) * Strong organizational and multi-tasking skills; Highly flexible to changing business needs. * Proven ability to produce consistent, detail oriented, high-quality work. * Ability to make sound decisions and drive action independently. * Ability to execute logically, calmly and efficiently in a chaotic and stressful environment. * Strong knowledge and understanding of supply chain-related regulatory requirements and ability to assess current procedures and resolve gaps. * Experience working in a regulated environment--ideally the medical device industry. * Proactively drives results. SPECIALIST CAREER STREAM: Typically an individual contributor with responsibility in a professional discipline or specialty. Delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering and overseeing the projects - from design to implementation - while and adhering to policies, using specialized knowledge and skills normally acquired through advanced education. DIFFERENTIATING FACTORS Autonomy: Established and productive individual contributor. Works independently with general supervision on larger, moderately complex projects / assignments. Organizational Impact: Sets objectives for own job area to meet the objectives of projects and assignments. Contributes to the completion of project milestones. May have some involvement in cross functional assignments. Innovation and Complexity: Problems and issues faced are general, and may require understanding of broader set of issues or other job areas but typically are not complex. Makes adjustments or recommends enhancements in systems and processes to solve problems or improve effectiveness of job area. Communication and Influence: Communicates primarily and frequently with internal contacts. External interactions are less complex or problem solving in nature. Contacts others to share information, status, needs and issues in order to inform, gain input, and support decision-making. Leadership and Talent Management: May provide guidance and assistance to entry level professionals and / or employee in Support Career Stream. Required Knowledge and Experience: Requires practical knowledge and demonstrated competence within job area typically obtained through advanced education combined with experience. Requires a Baccalaureate degree (or for degrees earned outside of the United States, a degree which satisfies the requirements of 8 C.F.R. § 214.2(h)( 4)(iii)(A) and minimum of 2 years of relevant experience, or advanced degree with 0 years of experience. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. Salary ranges for U.S (excl. PR) locations (USD):$64,800.00 - $97,200.00 This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP). The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others). Medtronic benefits and compensation plans About Medtronic We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 90,000+ passionate people. We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. Learn more about our business, mission, and our commitment to diversity here. It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. At Medtronic, most positions are posted on our career site for 3-7 days.

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