Are you ready to lead a dynamic team, build lasting client relationships, and drive strategic growth? As a Client Service Manager you'll step into a high-impact role where you'll manage innovative projects, develop long-term partnerships, and elevate the client experience. You'll lead a talented team, collaborate across multiple departments, and help shape the future of client services at Quad. If you're a proactive leader with a passion for delivering results and exceeding expectations, this is your opportunity to shine! What You'll Do: * Be the Client's Go-To Partner: You'll be the primary point of contact, working on-site at client headquarters to build and strengthen relationships at every level. * Lead a Rock-Star Team: Manage and mentor Project Managers and Production Coordinators, ensuring smooth execution across multiple channels like print, social media, email, and in-store signage. * Drive Strategic Growth: Collaborate with the Director of Client Services to think outside the box and identify new opportunities to enhance service offerings and client satisfaction. * Tackle Exciting Campaigns: Lead the tactical execution of high-impact marketing campaigns that span retail print circulars, direct mail, social media, and more. * Make Things Happen: Manage multiple projects seamlessly while delivering high-quality results on time. You'll ensure everything is double-checked, cross-checked, and client-approved. * Create Solutions: Always stay ahead by improving workflows, enhancing profitability, and delivering on client goals. You're not just managing the business-you're shaping the future. Why You'll Love This Role: * Leadership: You'll lead and inspire a collaborative, high-performing team that thrives on delivering excellence. * Growth Opportunities: Work with senior leaders and clients to shape strategies and explore new ways to grow the business. * Innovation: Engage in dynamic problem-solving and contribute to the evolution of client services in a fast-paced, exciting environment. * Client Impact: Every day brings new challenges, and you'll be at the forefront of creating positive client experiences that drive business success. What We're Looking For: * Experience: At least 5 years of experience in multi-channel marketing, with a strong background in retail and print. Minimum 3 years of management experience required. * Strategic Mindset: You're a strategic thinker who can also dive into the details and execute flawlessly. Experience working with creative, media, print production, and digital marketing is a must. * Leadership Skills: You're skilled at leading teams, managing performance, and cultivating a collaborative culture that drives results. * Client-Centric: Your communication skills are top-notch, and you know how to build relationships and deliver outstanding client service. * Detail-Oriented & Efficient: With your keen eye for detail, you'll ensure all projects are accurate, aligned with client expectations, and delivered on time. What's In It for You: * Collaboration: Work closely with cross-functional teams across departments to drive client objectives and deliver exceptional results. * Innovation-Driven Culture: At Quad, we embrace new ideas and encourage innovation. You'll have the freedom to experiment, improve processes, and grow. * Positive Work Environment: You'll be part of a supportive team that values collaboration, creativity, and a can-do attitude. Join Quad, where we don't just meet client expectations-we exceed them. Take the next step in your career and lead the charge in creating impactful client relationships and innovative marketing solutions. The salary range for this role is 85K-105K.