Overview Why UnityPoint Health? * Commitment to our Team - For the third consecutive year, we're proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare for our commitment to our team members. * Culture - At UnityPoint Health, you matter. Come for a fulfilling career and experience a culture guided by uncompromising values and unwavering belief in doing what's right for the people we serve. * Benefits - Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you're in. * Diversity, Equity and Inclusion Commitment - We're committed to ensuring you have a voice that is heard regardless of role, race, gender, religion, or sexual orientation. * Development - We believe equipping you with support and development opportunities is an essential part of delivering a remarkable employment experience. * Community Involvement - Be an essential part of our core purpose-to improve the health of the people and communities we serve. Visit https://dayinthelife.unitypoint.org/ to hear more from our team members about why UnityPoint Health is a great place to work. Responsibilities Responsible for receiving customer calls regarding patient bills and initiate phone contact/letters to patients with past due accounts to collect payment. Qualifications High School diploma or equivalent. Excellent verbal and written communication skills. Medical Terminology preferred. Previous collection or hospital business office experience is preferred. CLINICS: require ICD-9/CPT coding. * Area of Interest: Patient Services; * FTE/Hours per pay period: 1.0; * Department: Pediatric Rehab Ankeny- Meth; * Shift: Full Time, 8:00 - 4:30, M-F; no weekends, no holidays, 40 hours/week; * Job ID: 155723;