Do you enjoy solving interesting and complex problems? Do you enjoy being part of a team that provides high-quality chemical services for our customers? Join our Upstream Chemicals Team We are the leader in well construction and production. Our innovative physical and digital solutions improve efficiency, production and maximize reservoir value. Our team plays an essential role in ensuring the safe delivery of chemicals needed for our customers operations. Look after our customers in the Gulf of Mexico As a Technical Support Manager, you will be providing a vital service by implementing, monitoring, and evaluating chemical treating systems. You will take ownership of sites and ensure they have the service needed to operate in a safe and compliant manner. You will be supporting our customers needs across the Gulf of Mexico. As a Technical Support Manager, you will be responsible for: * Own the resolution of post-sales technical customer issues. Level 1,2,3 Technical Support - Resolves post sales Technical Issues. As the technical depth required to resolve an issue increases, the "level" of skill set increases. For some products 1 individual may handle levels 1,2 and 3 while for other products these may be separate individuals with increasing skill sets. * Communicates across direct organization. Presents to senior leaders (EB and SEB) in specific technical space and on cross functional teams on how technologies interconnect and contribute to overall strategy. * Handles latitude in project techniques. Project process requires choosing right approaches. Employees should have technical know-how. * Handles diverse clients in a region. Follows frameworks to get through the processes. There is room for negotiating and client specific conditions. * Owns deployment and development of Technical Service Representatives and Engineers supporting the NAO Region. Fuel your passion To be successful in this role you will: * Have Bachelor's degree in a related field and or a high school diploma with 10 years of oilfield chemical experience * Having at least five years of experience with deep water production * Be a motivated self-starter, proactively taking initiative to lead and solve problems with technical and analytical skills * Demonstrate an aptitude for building and maintaining trusted relationships with customers * Have a solid awareness of Health, Safety, and Environmental compliance and potential risks * Have the ability to develop and mentor small technical teams * Have excellent verbal and written skills required for report creation for customers and internal teams * Be willing to work in a variety of environments, including off-shore facilities on a rotational schedule * Be available for on-call outside of normal business hours Work in a way that works for you We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: * Working at the base or work location when not at a customer off-shore location * This role is working with our customers off-shore in locations across the Gulf of Mexico. When onsite, you will have the flexibility to work in line with customer working patterns. When projects or schedules are complete * This role has a offshore rotational shift pattern. Please talk to us about the specific working patterns Working with us Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. Working for you Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect: * Contemporary work-life balance policies and wellbeing activities * Comprehensive private medical care options * Safety net of life insurance and disability programs * Tailored financial programs * Education Assistance * Generous Parental Leave * Mental Health resources, Virtual Therapy Programs * Dependent and Partners Care * Pet Insurance * Additional elected or voluntary benefits You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans. This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies. About Us: We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward - making it safer, cleaner and more efficient for people and the planet. Join Us: Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let's come together and take energy forward. Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.