Company Description MAKE GREAT PIZZA - AND MORE - POSSIBLE Be a part of the world's #1 Pizza company and watch your career grow! Job Description The Senior Operations Manager of Domino's Supply Chain Center in Aiea, HI is responsible for planning, organizing, and directing a diverse team of manufacturing and distribution team members in a fast-paced supply chain operation. The Sr Operations Manager will be responsible for leading a minimum of 3 functions [Dough Production & Sanitation, Warehouse inbound and outbound, Transportation, Customer Service, or Maintenance]. SHIFT: The Senior Operations Manager will support a 24/7 operation. This position requires full-time onsite leadership, and the schedule will include shift-crossovers and weekend coverage. A typical schedule is Sunday through Thursday. COMPENSATION: The pay range for this position is $120,000 - $140,000 base salary plus bonus potential and is based on years of experience, qualifying skills, and scope of departments being led. RESPONSIBILITIES Team Member Engagement * Provide vision and direction to all team members within the Supply Chain Center. * Develop understood, measurable goals for each team member that drive results. * Create a culture where exceptional people desire to work to their highest level and are appreciated for their performance. * Foster individual relationships with each member of the team. * Monitor actions and provide input to Managers regarding team member relations, hiring decisions, promotions and pay increases, disciplinary actions, and terminations. * Assure that leadership is accountable to the team members, as team members are to their performance. * Interviews and hires team members; evaluates team members' performance; resolves employee issues, concerns, and complaints. * Identify, develop, and implement incentive programs to improve Team Member productivity and job satisfaction. * Coordinate with Managers the preparation of predictive labor schedules. * Support the individual development plans of leaders by acting as a mentor and providing an environment to learn and grow. Operational Excellence * Drive EBITDA and Profit-Sharing performance through the reduction of excess operational costs. * Ensure adherence to quality standards, safety programs, and other federal, state, and local requirements. * Provide recommendations on streamlining operations and maximizing productivity. * Actively execute strategic initiatives. * Support leadership by acting as the main point of contact for team, customers, and stakeholders in the absence of the Director. Financial Success of the Center * Provide input for financial decisions affecting the Supply Chain Center. * Assist Director and Managers to establish annual operating budget and annual Business Review. * Identify financial opportunities by collaborating with the Managers to focus on reducing costs when appropriate without effecting operations. * Review profit and loss statements and identify areas of strength and areas for improvement. * Manage/monitor capital budget and track capital improvements Customer Engagement * Establish strong partnerships with key customers including suppliers, Franchisees, and store General Managers. * Model engaging, solution-oriented behavior and best practices related to accuracy, service level agreements and relationship management. * Drive inclusive behavior, modeling bridging and bonding activities to improve the overall success of the Domino's brand. Qualifications * Minimum 5 years' experience in distribution and/or manufacturing operations. * Bachelor's degree in Supply Chain, Logistics, Business, or related field preferred. * Managership skills and successful supervisory experience in an operations environment. * Commitment to total customer service and excellent product quality. * Proven ability to achieve targeted results and operational goals. * Available for relocation to any Supply Chain Center for future career mobility. * Desire to advance into Director level position. * Initiative-taking with proven ability to develop and lead team members in meeting goals and objectives. * Demonstrated cheerful outlook, high integrity and self-discipline, function as a strong role model for others. * Excellent organization, interpersonal and communication skills. * Demonstrated proficiency in computer skills and an elevated level of analytical ability. Additional Information Domino's Offers: * Paid Holidays and Vacation * Positive work environment * Growth opportunities * Benefits on first day of employment! * 401k matching contributions * 15% off the purchase price of stock * Company bonus * Referral bonuses