Immediate need for a talented IT Technical Support. This is a 06+ Months Contract opportunity with long-term potential and is located in Piney Flats, TN(Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID:24-24056 Pay Range: $25 - $30/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan. Key Requirements and Technology Experience: * Provides on-site field support to customers. Performs basic installations, repairs, upgrades and maintenance on hardware and equipment. * Assists in the analysis of technical products, systems, and/or software for engineering support. * Provides on-site field support to customers including installation, and servicing and repairing of systems and equipment. * Answers customer questions and resolves issues. Refers other issues/questions to appropriate personnel/service area/manager for follow up, testing and troubleshooting. * Assists in instructing customers in the operation and maintenance of systems/equipment. * Acts as a liaison with customers on administrative and technical matters for assigned projects. * Performs analyses and prepares reports on system problem trends and issues. * Assists in applying engineering principles and practices as they relate to system design, process flow and/or discrete modeling. * Interacts with the client's engineers, as necessary, to gather information, design changes, requirements, etc. to compile information for the overall solution design. * Assists in translating the engineering design into software design and development of test plans to verify logic of new or modified technical programs. * Performs testing of the final product and works with the client's engineers to assure that the product performs as planned. * Assists in the design of basic technical programs for projects or enhancements to existing programs. Our client is a leading IT Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. J2W:CB3