Position Overview Under general supervision, performs responsible administrative, systems, statistical and other business analyses in support of department or division operations and activities; makes recommendations for action and assists in policy, procedure and process development and implementation. May supervise as needed. Assist in the development of Montgomery County goals by analyzing and researching operations systems and/or procedures. Performs the material and substantial duties of the classification more than 50% of the time. Summary of Job Duties Assists in the development and implementation of departmental or division goals and objectives, gathers data and prepares research, administrative or fiscal reports and publications, makes or participates in surveys, analyzes results, and proposes actions to effect economy, efficiency and improvements in administration, operations and services, analyzes the organization and functioning of units in the department including the procedures, processes, systems, work methods, forms, records and files used, makes work flow studies or time and cost analyses, makes recommendations on methods and systems used to improve efficiency of operations and services. Coordinates testing according to project requirements, ensuring issues are resolved appropriately. Aids end users in learning the use of equipment and software packages including word processing, spreadsheets, graphics, database management and intranet services. Analyzes and advises management about data pertaining to trends, workforce utilization, staffing patterns and training, plans, coordinates, and monitors department programs and processes, may perform program administrative functions in a specified area or may provide technical assistance to others on administrative and analytical matters. Ensures that proposals and development of effective solutions meet objectives and are in line with business and system. (Performs Related Duties as Required) If assigned to the Stillwater Center, this position also performs the following duties: Responsible for analyzing and evaluating the business processes and systems within the nursing and social services departments. This position requires a strong understanding of healthcare operations, nursing and social services workflows, and data analysis. Works closely with nursing and social services leaders and other stakeholders to identify opportunities for quality improvements. Develops and implements data-driven solutions and monitors the effectiveness of those solutions. Collaborate with other Stillwater service providers to ensure the proper integration of the various specialties which support overall operations. Additionally, this position may be involved in project management activities, regulatory audit follow-up and incident tracking. Must possess strong analytical skills, attention to detail, and ability to communicate effectively with internal and external service providers is vital. Uses Outlook to set up and coordinate meetings for the Purchasing office and staff. Coordinates department travel and conference arrangements including completing travel authorization forms and registration. Gathers, assembles, updates, distributes and/or files a variety of information, forms, records, and data as requested using traditional filing systems or databases as necessary and additional duties as assigned. Prepares technical reports, assists with presentations, correspondence, and other written materials, directs the work of support staff on a project day-to-day basis, develops and implement automated systems or utilizes computer applications to assist with analytical studies. Identifies requests between departments and acts as liaison to determine the best approach. Analyzes data in departmental systems to recommend the best approach. Performs other related duties as required by management. Minimum Qualifications and Requirements Equivalent to graduation from a four-year college with major coursework in business or public administration or a closely related field and two (2) years of professional experience in administrative, management, systems, operations, budgetary or similar analyses; OR alternative, equivalent evidence of the Minimum Class Requirements.