The Norfolk Police Department is committed to represent one of the most diverse cities in the region. Norfolk is home to over 244,000 residents to include an array of social, economic, and ethnic groups. It is the Norfolk Police Department's mission to recruit, attract, and maintain a diverse work agency that will represent our city, citizens, and the communities we serve. The Norfolk Police Department is excited to announce an opportunity to join our team as an Operations Officer II. We are seeking highly motivated candidates who are eager to contribute to our mission in providing exceptional customer service to the public and the department. This position plays a critical role in performing a variety of tasks in support of law enforcement and criminal justice functions. If you are passionate about law enforcement and have a commitment to excellence in public service, we invite you to apply and become a vital part of our team. * The departmental hiring salary for this position is $41,203 - $47,728 annually*  * Provides assistance to Police as directed and relieves sworn personnel of many nonenforcement duties. * Performs administrative or office duties of a routine nature or as directed by a higher authority. * Ensures security of police/city facilities, equipment, and grounds; identifies safety hazards; equipment, and/or people; maintains various files and records. * Conducts minor research and produces various reports. * Provides traffic or parking direction when required and other duties as assigned. * Performs limited, non-hazardous support to Police administrative functions to include typing reports, notifying officers of court dates, sorting mail, filing, and processing forms and other paperwork.  * Under general supervision processes and routes paperwork and other written materials pertaining to daily law enforcement activities.  * Operates the information/security/reception area in police facilities by manning the desk and keeping it secure, answering/screening telephone calls, taking messages, operates computer and various equipment. * Fields citizen inquiries and complaints, logging and tracking information as directed. Transports items to include evidence to city and local state facilities.  * Transports supplies, personnel and vehicles when required.  * Assists with the school guard deployment and management and will engage in traffic direction duties when needed. * Handles property and evidence by reviewing vouchers to ensure property/evidence is listed and packaging/markings is according to standard. * Places property/evidence in proper storage area ensuring security of property/evidence, logs property/evidence in and out as required annotating the proper logs and forms. Work requires knowledge necessary to understand basic operational, technical, or office processes. Level of knowledge equivalent to four years of high school or equivalency. Two years of experience in general office work or at least one year of experience in the management of criminal records relating to processing VCIN/NCIC transactions at the municipal or state level. Valid Driver's License. The preferred candidate will possess: * Proficiency in Microsoft Office. * Data entry experience. Work schedule: Monday - Friday: 8:00 a.m. - 4:30 p.m. (30-minute unpaid lunch). Occasional night and weekend shifts for operational needs. Signing Bonus: This position is eligible for a one-time $5,000 signing bonus.  The signing bonus will be paid in two (2) increments: $2,500 upon completion of 60 days of employment, and $2,500 upon completion of your probationary period and/or recruit academy.  To receive the signing bonus, you must be an active employee in good standing.