Expected Starting Salary Range: 18.59 - 22.37 SUBFUNCTION DEFINITION: Therapists who diagnose and then treat individuals who have mental, behavioral, and emotional disorders. REPRESENTATIVE RESPONSIBILITIES * Care Coordination Participates as a member of the multi-disciplinary team and assists with the coordination of care including medical and social service needs and goals. Follows the plan of care. Completes face to face visits which includes evaluation regarding care plan progress and communicating results/coordinating next steps with the care manager. Assists with the implementation of interventions under the supervision of an appropriately licensed individual. Communicates finding to the healthcare team. Monitor ongoing needs of the patients/families to remove barriers, ensure efficient and effect access to care and resources. Provides self-management support by helping patients/families to problem-solve and manage chronic medical or psychosocial needs. * Scheduling Accurately schedules appointments for members/families. Answer customer's questions regarding preparations for appointments, directions to clinics, and general hospital questions. * Documentation Completes required documentation linked to the plan of care accurately and in a timely manner. * Communication Provides updates to member/family regarding patient condition and progress, information is linked to the plan of care; refers parents to appropriate resources for information to answer questions and address needs. Consults with care team members to address complex issues. * Population Outreach Supports population outreach to identify population(s) at risk and assist with closing such population gaps. EDUCATION/EXPERIENCE Required: * High school diploma or equivalent * 2 - 5 years of work experience in a related job discipline * Valid Driver's License and a vehicle Preferred: * Current Community Health Worker (CHW) certification in the state of Ohio Unique Skills: Cincinnati Children's is proud to be an Equal Opportunity Employer that values and treasures Diversity, Equity, and Inclusion. We are committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/AA/M/F/Veteran/Disability