LOCATION AND POSITION INFORMATION: This position is located at the Office of Management and Finance in the Capitol Annex in Baton Rouge, LA.   This role serves as a technical leader and project manager for the agency's Salesforce CRM system rollout, IT inventory, and database management. This involves leading project teams, developing comprehensive project plans, and ensuring compliance with agency policies. The role includes consulting with stakeholders to design and modify Salesforce for data-driven decision making, managing IT inventory and conducting audits, and collaborating with the IT team to manage and develop databases. Additionally, they serve as Information Service's purchasing agent, handling IT-related RFPs and vendor management. This individual will assist in managing the department's website content management system, providing support for the primary administrator. This role requires cross-functional expertise, supporting various agency systems and preparing technical reports, encompassing other document management systems and helpdesk issues.  APPLICATION PROCESS: No Civil Service test score is required in order to be considered for this vacancy.     Please refer to the "Job Specifications" tab located at the top of the LA Careers "Current Job Opportunities page" for specific information on salary ranges, minimum qualification requirements and job concepts for each level.   To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.     Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.   The Office of the Lieutenant Governor and the Department of Culture, Recreation and Tourism are participants in the E-Verify system for identification and employment eligibility purposes.    Louisiana is a State as a Model Employer for People with Disabilities.      For further information about this vacancy, contact: Troi Johnson, HR Analyst  Department of Culture, Recreation and Tourism  PO Box 94361  Baton Rouge, LA 70804-9361  Email: tjohnson@crt.la.gov  FAX: 225-342-7928  MINIMUM QUALIFICATIONS:  A baccalaureate degree plus five years of experience in information technology, project management or business analysis. SUBSTITUTIONS: 1. An associate's degree in information technology will substitute for the baccalaureate degree. 2. Two years of experience or training in information technology will substitute for the baccalaureate degree. Candidates without a baccalaureate degree may combine experience or training in information technology and college credit to substitute for the required baccalaureate degree as follows:      30 to 59 semester hours credit will substitute for six months of experience or training in information technology towards the baccalaureate degree.      60 to 89 semester hours credit will substitute for one year of experience or training in information technology towards the baccalaureate degree.      90 or more semester hours credit will substitute for one year and six months of experience or training in information technology towards the       baccalaureate degree.      A maximum of 90 semester hours may be combined with experience or training in information technology to substitute for the baccalaureate       degree. 3. Six years of full-time work experience in any field may be substituted for the required baccalaureate degree. Candidates without a baccalaureate degree may combine work experience in any field and college credit to substitute for the baccalaureate degree as follows:      30 to 59 semester hours credit will substitute for one year of experience towards the baccalaureate degree.      60 to 89 semester hours credit will substitute for two years of experience towards the baccalaureate degree.      90 to 119 semester hours credit will substitute for three years of experience towards the baccalaureate degree.      120 or more semester hours credit will substitute for four years of experience towards the baccalaureate degree.      A maximum of 120 semester hours may be combined with experience to substitute for the baccalaureate degree. 4. A baccalaureate degree with twenty-four semester hours in computer science, management information systems (MIS), quantitative business analysis--computer science, electrical engineering, information systems and decision sciences, computer engineering, mathematics, telecommunications, or computer information systems will substitute for up to one year of required experience. 5. A master's degree will substitute for up to one year of required experience. NOTE:  Multiple specialized degrees and/or master's degrees will substitute for a maximum of one year of required experience. NOTE:  A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles. NOTE: Any college hours or degree must be from an accredited college or university. FUNCTION OF WORK:  To serve as a technical lead for business technology activities that are outside of the scope of the Office of Technology Services. LEVEL OF WORK:  Advanced. SUPERVISION RECEIVED:  General from a Business Technology Supervisor or IT Manager. Other reporting relationships may be approved by SCS. SUPERVISION EXERCISED:  May provide functional supervision over lower-level personnel. LOCATION OF WORK:  State agencies with business technology activities that are outside of the scope of the Office of Technology Services. JOB DISTINCTIONS: Differs from Business Technology Specialist 1 by the presence of serving as a technical lead for complex business technology activities that are outside of the scope of the Office of Technology Services. Differs from Business Technology Supervisor by the absence of direct supervisory responsibilities relative to business technology activities that are outside of the scope of the Office of Technology Services. EXAMPLES BELOW ARE A BRIEF SAMPLE OF COMMON DUTIES ASSOCIATED WITH THIS JOB TITLE. NOT ALL POSSIBLE TASKS ARE INCLUDED. Business technology activities are those that focus on translating the business needs of the agency that support its mission and objectives into technical solutions. At this level, incumbents serve as technical leads by leading project teams, training lower-level personnel, and by serving as the lead for one or more complex business technology program areas of significant scope and complexity.   Reviews requests for complex business technology system changes; evaluates project scope, necessary resources, and associated timeframes. Leads analysis activities for the project team. Makes recommendations to prioritize projects related to technology initiatives, business processes, and/or systems. Provides guidance to lower-level personnel on a project basis. Participates in meetings with various stakeholders; applies understanding of how complex business process changes affect applications development, information security, and other technical activities. Develops project plans for large-scale technology initiatives, business processes and/or systems. Provides oversight of project teams as assigned. Consults with various agency personnel in an effort to design and modify complex system processes to facilitate information gathering to help support data-driven decisions for the agency. Advises on proper testing and documentation protocols. Corrects deficiencies as necessary. Provides subject matter expertise in developing course content relative to the assigned technology. Serves as liaison between programmatic staff and technical staff to facilitate completion of complex, large-scale projects. Prepares complex technical reports for assigned projects. May review and edit reports prepared by lower-level analysts. Ensures compliance with applicable laws, policies and procedures relative to technology initiatives, business processes and/or systems. Provides recommendations on new and emerging technologies; this may include assessing software products, tools, and training courses, as well as developing specifications for complex RFPs. Coordinates with information technology vendors and contractors relative to the assigned technology.