Banquet Captain Posting Number req20067 Department Student Food Service Department Website Link https://union.arizona.edu/ Location Main Campus Address Tucson, AZ USA Position Highlights The kitchen and living room of the University of Arizona, where everyone can eat, play, relax, and get involved! The Arizona Student Unions is looking for talented Banquet Captains to join our team. YOUR ROLE In this role, you will be responsible for and oversee the execution of catered functions. Ensuring the smooth operations of service, food preparation, equipment management and food safety practices for both in-house and off-site events. Join us in creating a safe, sanitary, and delightful experience for our community. Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; retirement plans; access to UA recreation and cultural activities; and more! The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here. Duties & Responsibilities * Sets up banquet rooms and events as directed. Responsible for assisting with the set-up, service and clean-up of all assigned banquet functions; sometimes multiple events in a day. * Coordinates orders and table service. Serves the food and/or beverages listed on the Banquet Event Order to the standards of the department expectations of the client in a manner that ensures consistency in all banquet/catered functions. * Greets and welcome guests, assist with seating and food service. Works collaboratively with the Event Planning team to ensure exceptional customer service. Acts as a point of contact for the client and/or host. * Ensures proper presentation and service of food and beverages. Assists in the training and mentoring of food service staff. Ensures safe handling of food and sanitation of equipment. Handles customer complaints and works to find a resolution Knowledge, Skills, and Abilities: * Ability to work evenings and weekends * Ability to effectively communicate with a diverse range of clients and colleagues * Advanced knowledge of food safety * Ability to work in a fast-paced stressful environment Knowledge of basic math and computer skills Physical Requirements: * Ability to lift/transport a maximum of 50lbs. Minimum Qualifications * High school diploma or equivalent, or equivalent learning attained through experience required. * Minimum of 5 years of relevant experience, or equivalent combination of education and work experience. * Must have a valid driver's license and ability to drive according to the University Fleet Safety Policy with prior driving experience upon employment. * Must be available to work nights, weekends, and holidays. Preferred Qualifications * Previous banquet and catering experience * Prior customer service experience FLSA Non-Exempt Full Time/Part Time Full Time Number of Hours Worked per Week 40 Job FTE 1.0 Work Calendar Fiscal Job Category University Operations Benefits Eligible Yes - Full Benefits Rate of Pay $16.50-$20.63 Compensation Type hourly rate Grade 3 Compensation Guidance The Rate of Pay Field represents the University of Arizona's good faith and reasonable estimate of the range of possible compensation at the time of posting. The University considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity. The Grade Range Minimum, Midpoint, and Maximum Fields listed below represent a full range of career compensation growth over time in this position and grade. Each unit typically sets starting pay between minimum and midpoint upon hire. The university offers compensation growth opportunities within its career architecture. To learn more about compensation, please review our Applicant Compensation Guide and our Total Rewards Calculator. Grade Range Minimum $16.5 Grade Range Midpoint $20.63 Grade Range Maximum $24.75 Career Stream and Level OC3 Job Family Culinary & Food Services Job Function University Operations Type of criminal background check required: Name-based criminal background check (non-security sensitive) Number of Vacancies 1 Target Hire Date Expected End Date Contact Information for Candidates hr-client-studentuns@arizona.edu Open Date 7/24/2024 Open Until Filled Yes Documents Needed to Apply Resume and Cover Letter Special Instructions to Applicant Diversity Statement At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. As a Hispanic-serving institution, we translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues, and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness. Notice of Availability of the Annual Security and Fire Safety Report In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), each year the University of Arizona releases an Annual Security Report (ASR) for each of the University's campuses. These reports disclose information including Clery crime statistics for the previous three calendar years and policies, procedures, and programs the University uses to keep students and employees safe, including how to report crimes or other emergencies and resources for crime victims. As a campus with residential housing facilities, the Main Campus ASR also includes a combined Annual Fire Safety report with information on fire statistics and fire safety systems, policies, and procedures. Paper copies of the Reports can be obtained by contacting the University Compliance Office at cleryact@arizona.edu.