At Mercy Housing, we are on a mission to redefine affordable, low-income housing and create a more humane world where communities thrive, and all individuals can realize their full potential. As the largest nonprofit affordable housing provider in the nation, we build, preserve, and manage program-enriched housing across the country. The Area Director of Property Operations is responsible for monitoring and directing all management-related activities with site-level personnel and other Mercy Housing-related departments across a property area. We encourage individuals with lived experience to apply. This position is eligible for a hybrid work schedule. Pay: $105,000-108,000/salary DOE Benefits: * 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays. * Early close Fridays - 3 paid hours off early each Friday. * Health, dental (adult and child orthodontia included), vision, and pet insurance. * Employer paid life insurance. * 403b + match, paid volunteer time, and more. Duties: * Responsible for monitoring and directing all management-related activities with site-level personnel * Ensure proper rent collection procedures are followed, and that rents allowed under regulatory programs are being achieved * Maintain budgeted occupancy levels or higher * Hire property staff * Adhere to preventative maintenance schedule for each property * Address resident concerns appropriately in a timely manner * Work outside normal business hours to respond to the needs of the property * Travel occasionally to property sites and team meetings Minimum Qualifications: * High school diploma * Three (3) years' experience in housing and/or property management * Experience generating property budgets and managing affordable housing developments, including HUD, Low Income Tax Credits, Rural Housing, and Tax-Exempt Bond properties * Exposure to/familiarity with community organizing, services, and programs Preferred Qualifications: * Bachelor's degree in Business Administration, Real Estate, or related field. * Certified Property Manager or similar certification. * Experience as a supervisor of multi-family housing or five (5) years' experience as a manager of multi-family housing Knowledge and Skills: * Working knowledge of applicable local and federal housing laws, including Fair Housing and Landlord and Tenant laws * Relate well to people from diverse backgrounds * Comprehend and communicate in the English language both orally and in writing * Interpret and understand financial information generated from property management software reports * Legally operate a motor vehicle (valid driver's license) * Work in a collaborative manner and in a team environment * Proficiency with Microsoft Office * Define and solve problems * Understand and commit to the Mission and Philosophy of Mercy Housing * This is a brief description of the position. Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records.