Marriott International
Dual Assistant Food and Beverage ManagerPosted
6 weeks 5 days ago
To see more jobs like this as they come available
Visit the Career page to search more jobs now
Scroll to the bottom to apply
Job Description
(click to see jobs for roles related to this one)
Job Number 24108946
Job Category Food and Beverage & Culinary
Location Aloft Boston Seaport District, 401-403 D Street, Boston, Massachusetts, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management
JOB SUMMARY
Entry level management position that is assists in the daily operations in Restaurants/Bars and Room Service. Position assists with menu planning, maintains sanitation standards, assists servers and hosts on the floor during peak meal periods and supervises Restaurants/Bars and Room Service Departments, where applicable. Responsibilities include ensuring guest and employee satisfaction while maintaining the operating budget. Accountable to ensure standards and legal obligations are followed.
CANDIDATE PROFILE
Education and Experience
* High school diploma or GED; 3 years experience in the food and beverage, culinary, or related professional area.
OR
* 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 1 year experience in the food and beverage, culinary, or related professional area.
CORE WORK ACTIVITIES
Assisting in Management of Restaurant Team
* Handles employee questions and concerns.
* Monitors employees to ensure performance expectations are met.
* Provides feedback to employees based on observation of service behaviors.
* Assists in supervising daily shift operations.
* Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.
* Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.
Conducting Day-to-Day Restaurant Operations
* Ensures all employees have proper supplies, equipment and uniforms.
* Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.
* Assists in ensuring compliance with all restaurant policies, standards and procedures.
* Monitors alcohol beverage service in compliance with local laws.
* Assists in achieving or exceeding budgeted goals.
* Performs all duties of restaurant employees and related departments as necessary.
* Opens and closes restaurant shifts.
Providing Exceptional Customer Service
* Interacts with guests to obtain feedback on product quality and service levels.
* Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
* Encourages employees to provide excellent customer service within guidelines.
* Handles guest problems and complaints, seeking assistance from supervisor as necessary.
* Strives to improve service performance.
* Sets a positive example for guest relations.
* Assists in the review of comment cards and guest satisfaction results with employees.
* Meets and greets guests.
Assisting in Human Resource Activities
* Supervises on-going training initiatives.
* Uses all available on the job training tools for employees.
* Communicates performance expectations in accordance with job descriptions for each position.
* Coaches and counsels employees regarding performance on an on-going basis.
The hourly pay range for this position is $26.44 to $31.25. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
At Aloft, we aren't your typical hotel-but we aren't too cool for school either. We're here to be our guests' launching and landing pad. Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they're in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. We're looking for confident self-expressers who aren't afraid to draw outside the lines. If you are someone who gets excited about the possibilities to connect with others, then Aloft Hotels is the place for you. In joining Aloft Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Use the apply button below to start the application on our partner site.
Apply on employer site
Find more jobs like this using our Career Search Tool.
Need help with your career search including preparing your resume, networking, company research or even figuring out what kind of job you want? Check out our other career resources.
Need help finding more jobs that might be a good fit for your experience?Click here to evaluate your fit across all the roles on our site at once