American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University. Department: Academic Computing Services Time Type: Part time Job Description: Summary: The ACC Student Technician supports the operations of the Anderson Computing Complex (ACC) and School of Public Affairs (SPA) computer labs. The Student Technician ensures that all computers and printers in the computer labs are functional, and helps maintain a clean and quiet workspace for patrons. The incumbent also assists faculty in the instructional use of electronic equipment in the classroom and computer lab. The primary responsibilities of this position include: * Assisting technicians to update and troubleshoot computers and printers in the ACC and SPA labs * Checking the condition of the computers and printers in the ACC and SPA labs * Providing technical support to patrons * Locating software, training, classrooms, and other resources for patrons Salary Range: * $17.50/hour Required Education and Experience: * High school diploma or its equivalent. * Excellent customer service, interpersonal, organization, communication, and problem solving skills. * Strong attention to detail and the ability to prioritize and multi-task. * Ability to work independently under minimal supervision. * Basic knowledge of troubleshooting computers and printers. Preferred Education and Experience: * Experience using Mac and PC computers. * Knowledge of Adobe CC and/or FinalCut Pro Additional Information: * Applicants are encouraged to include a cover letter and resume with the online application. Other Details * This position is available only to enrolled American University students. * Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. * American University is an E-Verify employer. * Visit https://www.american.edu/hr/ for additional information about American University employment and benefits. Current American University Employees American University current employees (including those employed in student positions) must apply through their employee Workday account. If you are a current employee at American University, please log into Workday and select the Find Jobs report which will take you to our internal career listings. Contact Us For more information or assistance with the American University careers site, email theworkline@american.edu. American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual's genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.