About the role: As a Corporate Travel Agent, you are responsible for all aspects of booking travel arrangements (air, hotel, and ground transportation) for TQL employees. This is a high volume, fast-paced sales industry, that requires a 24/7 mentality, attention to detail, and incredible customer service to be successful. Your goal is to ensure a safe and positive experience for those traveling. What's in it for you: * $42,000 - $50,000 base salary + performance bonuses * Support the initiatives that continuously make TQL a Top Workplace nationwide * Health, Dental, and Vision coverage to best fit your needs, including a plan that takes $0 out of your paycheck + 401(k) with company match * We win wherever we go - Voted a Fortune 100 Best Companies to Work For (2023) and Forbes America's Best Employers (2022) What you'll be doing: * Prepare travel arrangements, including but not limited to, air, car and hotel through TQL's preferred suppliers * Go above and beyond advocating for every customer concern and request * Provide travel quotes and related information in response to travel requests * Reconcile purchases and audit travel expenses * Stay current with corporate travel trends, regulations and changes in the industry as well as the TQL travel policy * Process customer transactions, paperwork and reports efficiently * Manage after hour calls/weekend coverage 1x/month What you need: * 2+ years of corporate travel, airline or travel agency experience * Global Distribution System (GDS) experience required (Smartpoint+,Apollo, Worldspan or Sabre) * Concur Travel skills preferred * Excellent communication, phone etiquette, and listening skills * Extreme attention to detail and organizational skills with the ability to handle multiple tasks and requests effectively * Ability to build and maintain relationships * Thrive with tight timelines and limited supervision * Proficient with the Microsoft Office Suite Where you'll be: 4289 Ivy Pointe Blvd, Cincinnati, OH 45245